Contract Manager - Lincolnshire

APCOA PARKING UK; Lincoln; On-site; GBP 43,000; Full time

Job summary

A leading parking management company in the UK is looking for a Senior Operations Manager (Multi-Site) based in Lincolnshire. This hands-on role involves overseeing daily operations across multiple sites, ensuring high safety, service, and quality standards. The ideal candidate will have a solid background in managing multi-site operations and possess strong leadership skills. A competitive salary of £42,500, annual bonuses, and a full benefits package are offered in a permanent, full-time role with potential for career growth.

Benefits

Annual performance bonus

Full benefits package including pension

Career potential in a growing industry

Qualifications

• Proven experience in managing multi-site operations, preferably in environment with high staff volumes.
• Strong ability to influence stakeholders at all levels.
• Resilience and organized approach to managing multiple priorities.

Responsibilities

• Lead day-to-day operations across multiple sites, ensuring exceptional standards.
• Oversee P&L performance and seek efficiency opportunities.
• Coach and develop site managers and frontline teams.

Skills

Leadership and management

Operational oversight

Client relationship management

Commercial awareness

Change management

Job description

Overview

Senior Operations Manager (Multi-Site)
Location: Lincolnshire / Midlands area
Salary: £42,500 + Annual Bonus + Benefits

If you're an experienced operational leader looking for a role where you can genuinely shape performance, influence stakeholders and lead a large, dispersed workforce — this is an opportunity worth exploring.

APCOA is seeking a capable, strategically minded Senior Operations or Contract Manager to take ownership of a multi-site operation across Lincolnshire. This role suits someone who thrives on people leadership, operational control, and elevating service standards, not someone who wants to sit behind a desk.

This appointment is ideal for a seasoned Operations Manager, Facilities Manager, Regional Manager, Contract Manager or Security Manager who is used to running busy, high-volume environments with diverse teams and wants a position offering autonomy, visibility, and the chance to influence board-level decisions.

The Role

You will be the senior operational lead across several key sites — trusted to make decisions, shape processes, and drive continuous improvement. This is a hands-on, people-driven leadership role where your experience will genuinely make an impact.

You’ll gain:

• Full operational oversight
• A large and engaged frontline team
• The chance to present performance, challenges, and improvements to senior leadership

Your Key Responsibilities

• Lead day-to-day operations across multiple sites, ensuring exceptional standards in safety, service, quality and compliance
• Oversee P&L performance, identifying opportunities for efficiency and revenue growth
• Coach, motivate, and develop site managers and frontline teams, setting high expectations and supporting their success
• Build and maintain strong client relationships, acting as the senior point of contact for operational delivery
• Present operational performance confidently at internal leadership meetings
• Drive service improvements, embed best practice and lead change programmes
• Conduct regular site audits and ensure full adherence to company and contractual standards

What You’ll Bring

• A solid background managing multi-site operations in parking, security, FM, logistics, transport, waste, retail, or any environment with high staff volumes
• Confident leadership and the ability to influence at all levels
• Strong commercial awareness and the ability to optimise performance
• A proactive, organised approach with the resilience to manage multiple priorities
• A hands-on leadership style and commitment to delivering excellent customer service

What’s on Offer

• Salary up to £42,500
• Annual performance bonus
• Full benefits package including pension
• Permanent, full-time role with real variety and daily operational engagement
• Career potential within a growing industry

If you’re a proven operational leader ready to take charge of a multi-site portfolio — and you want a role where your strategic and people skills will be genuinely valued — we’d love to speak with you.