Contact Lens Optician

The Boots Company PLC; Liverpool; On-site; GBP 30,000 - 38,000; Full time

Job summary

A leading health and beauty retailer in Liverpool seeks a qualified Contact Lens Optician to deliver exceptional customer care and expert advice. You will support day-to-day operations in store, fostering relationships with colleagues and healthcare professionals. This role includes supervising students and requires GOC registration. Join our inclusive team where diversity is celebrated and discover your potential.

Benefits

Reimbursement of Annual GOC Fees

Annual CPD conferences

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free counselling support

Qualifications

• Must hold full GOC registration.
• Required to be a qualified Contact Lens Optician.
• Passionate about patient care.

Responsibilities

• Deliver high-quality customer care.
• Build long-lasting relationships with customers and healthcare professionals.
• Train and develop the optical team.
• Validate complex prescriptions for specialist patient needs.
• Supervise Student Contact Lens Opticians.

Skills

Customer care

Knowledge of Contact Lens technology

Ability to build relationships

Education

Full GOC registration

Qualified Contact Lens Optician

Job description

About the role

As a qualified Contact Lens Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. You will work in store across our clinics and the wider store to support the day to day operations, reporting the Store Manager/Hub Manager.

Responsibilities

• Using your passion for delivering patient care you'll work with colleagues to deliver a positive customer journey.
• Building longstanding relationships – not only with colleagues and customers but with healthcare professionals in the local community and explore the opportunities for delivering enhanced services.
• Using your up to date knowledge of Contact Lens technology and spectacle dispensing to train and develop the wider optical team.
• Validating complex prescriptions and vulnerable groups and providing expert knowledge for patients with more specialist requirements.
• Opportunity to supervise a Student Contact Lens Optician/Student Dispensing Optician.

Requirements

• Full GOC registration
• Qualified Contact Lens Optician
• Passion for patient care

Benefits

• Reimbursement of Annual GOC Fees
• Annual CPD conferences
• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

Why Boots Opticians

At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.

Next Steps

If your application is successful, our recruitment team will be in touch to arrange an interview. If you have not been successful on this occasion, you will be notified by email. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours.

This role requires the successful candidate to complete a Pre‑employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.