Construction Customer Service & Scheduling Coordinator

Paddick Engineering Ltd; Leeds; On-site; GBP 22,000 - 30,000; Full time

Job summary

A respected engineering company in Leeds is seeking a proactive Customer Service Operative to enhance client satisfaction and operational efficiency. Responsibilities include managing staff schedules, handling customer inquiries, and maintaining accurate records. The ideal candidate has experience in customer service, strong communication skills, and a full UK driving licence. A competitive salary and benefits like gym membership are offered.

Benefits

Competitive salary (£22,000–£30,000)

Gym membership included

Costco card provided

Supportive working environment

Qualifications

• Experience in a customer service or administrative role, ideally within construction or house building.
• Highly organized with the ability to manage multiple priorities.
• Full UK driving licence is essential.

Responsibilities

• Manage diaries of on-site staff and schedule appointments.
• Respond promptly to phone and email enquiries from clients and suppliers.
• Maintain accurate records using IT and CRM systems.

Skills

Customer service experience

Strong communication skills

Organizational skills

Initiative

Tools

CRM software

Office software tools

Job description

A respected engineering company in Leeds is seeking a proactive Customer Service Operative to enhance client satisfaction and operational efficiency. Responsibilities include managing staff schedules, handling customer inquiries, and maintaining accurate records. The ideal candidate has experience in customer service, strong communication skills, and a full UK driving licence. A competitive salary and benefits like gym membership are offered.