Configuration Engineer Level 1

Scc; Birmingham; Hybrid; GBP 20,000 - 24,000; Full time

Job summary

A leading IT services provider in Birmingham is seeking a Configuration Engineer Level 1 to process configuration orders in accordance with established standards. The role includes responsibilities such as quality assurance and testing products based on customer specifications. Candidates should possess a relevant IT qualification and demonstrate problem-solving abilities. Offering a competitive salary with a hybrid working environment, this position is ideal for those looking to grow in the IT sector.

Benefits

Inclusive workplace

Excellent package with benefits

Career development opportunities

Qualifications

• Ability to handle equipment of varying weights and sizes.
• Must be able to obtain Government and/or Police handling levels.
• Demonstrated ability to work effectively in a team environment.

Responsibilities

• Ensure configuration orders are processed to agreed standards.
• Quality assure own asset work and configurations.
• Assist in daily running of the Commissioning Complex.
• Capture build data and status updates in the relevant systems.

Skills

BTEC/NVQ in PC/Information Technology or equivalent qualification

CompTIA A+ or demonstrable ability

Strong analytical and problem-solving skills

Strong organizational skills

Ability to manage multiple priorities

Effective in a team environment

Adapt to changing technologies

Follow documented procedures

Education

BTEC/NVQ in PC/Information Technology

Job description

About The Role

We are actively building diverse teams and welcome applications from everyone.

Role: Configuration Engineer Level 1

Location: Birmingham - James House (SCC operate hybrid working, which comprises of a mix of office and home working)

Contract Type: Temporary

Salary Package: £23,900

Hours: Monday – Friday 14:00 to 22:00

Interview Process: 2-stage process

Why SCC?

• An inclusive workplace
• Excellent package: solid basic and company benefits
• Hybrid working in line with role requirements
• Career development and life‑long learning opportunities
• Opportunity to join Europe's largest privately‑owned IT company

Role purpose:

To Both ensure that the configuration orders are processed according to the agreed industrial standards and in accordance with the customers instructions.

Security clearance or willingness to apply will be required for this role.

Key Responsibilities:

• Aligned to the Asset and Main Configuration services.
• Responsible to Quality Assure (QA) all own asset only work.
Acadcl
• Responsible to QA all configuration voulez not selected for spot check.
• To test and configure a variety of products, to the customer’s specific requirements when expressed, within the agreed group timescales.
• To test and configure a variety of products to the manufacturers written instructions, ensuring satisfactory operation.
• Assisting others pro‑actively or upon request to ensure service levels and efficiency is maintained.
• To escalates to Supervisor / Management any non‑conformances within the agreed timescales.
• To capture all required build data and status updates, onto the relevant business system that supports that service.
• To undertake Health and Safety activities commensurate with post and or SCC Group Health and Safety Policy.
• Ability to handle equipment of varying weights and sizes, in line with manual handling guidelines and training provided.
• Working to Key Performance Indicator’s (KPI) varying dependant on configuration, order type and weight of items.
• To assist the Configuration Manager in the daily running of the Commissioning Complex, through the above and any territorio duties as necessary.
• To adhere to the Configuration Centres ISO accreditations standards that supports this job role function.

Skills and experience:

• BTEC/NVQ in PC/Information Technology or equivalent qualification.
• CompTIA A+ or demonstrable ability or experience in handling IT equipment in a similar role/capacity.
• Strong analytical and problem‑solving skills with attention to detail.
• Strong organizational skills and ability to manage multiple priorities in a fast‑paced environment.
• Demonstrated ability to work effectively in a team environment.
• Ability to adapt to changing technologies and learn new systems quickly.
• Ability to follow documented procedures with precision and process in a timely manner.
• Must be able to obtain the Government and/or Police behandeln levels required in order to meet the operational requirements of the role (no caveats) and as per the requirements stipulated in relevant customer contracts.

About Us

SCC is Europe's largest privately‑owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non‑membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

Reasonable adjustments

If you are selected for interview ځ and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.

Links

Diversity & Inclusion at SCC -zul https://www.scc.com/diversity-and-inclusion/

Sustainability at SCC -https://www.scc.com/sustainability-at-scc/

Life at SCC - https://www.linkedin.com/company/scc/life