Conference Supervisor

Searcys; City of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prestigious catering company in London seeks a Conference Supervisor to manage conference operations at a global law firm. Responsibilities include ensuring high-quality service and developing strong relationships with various departments. Ideal candidates will have outstanding customer service skills and a commitment to delivering memorable experiences. This full-time role offers industry-leading benefits and the opportunity to be part of London's most iconic events.

Benefits

50% discount across venues

Enrolment into pension scheme

Up to 38 days annual leave

Enhanced Family Leave

Employee assistance program

Monthly Chef wellbeing trips

Uniform provided

Meals allowance while on shift

Birthday off

Volunteer day off

Qualifications

• Natural ability to go above and beyond for clients.
• Experience in managing catering operations.
• Ability to adapt approach to customer needs.

Responsibilities

• Oversee conference and training room areas.
• Assist Conference Manager in efficient catering operations.
• Ensure high-quality service and adherence to policies.
• Develop relationships with key departments.

Skills

Outstanding customer service skills

Ability to lead by example

Strong communication skills

Job description

Full-time • Front of House • 40.00 Hours per week •

Searcys is looking for Conference Supervisor to join the team at Allen & Overy Shearman LLP. Our Conference Supervisor will be based on Allen & Overy Shearman LLP, a global law firm. Being a responsible business is a core part of Allen & Overy Shearman's strategy and how we work. Allen & Overy Shearman LLP is one of Searcy's most exquisite venues. Searcys is the oldest caterer in London and therefore offers a prestigious place to work and grow for the future.

We're looking for a Conference Supervisor who will play a role in our food, beverage in conference and event operations. Working as a Conference Supervisor for Searcys will require you to be an ambassador for this brand and deliver services that creates lasting memories. As a Conference Supervisor, you will receive the following industry-leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 38days annual leave (dependent on job role)
• Enhanced Family Leave
• Access to everyday discounts and communication portal
• Employee assistance program and qualified Mental Health First Aiders
• Monthly Chef wellbeing and supplier trips
• Opportunity to enrol into the WSH Group Chef Academy
• Opportunity to enrol into the Searcys Wine and Champagne Academy
• Opportunity to enrol into the Searcys Coffee Academy
• Opportunity to enrol into the Searcys Management Development Programme
• Uniform provided
• Meals allowance provided on shift when working within one of our venues
• Your birthday off to celebrate in style
• A day off to volunteer/give back to the charity of your choice
• A wide selection of Searcys - ibelong Events

Conference Supervisor

Monday to Friday - 40 hours per week

Conference Supervisor responsibilities:

The main purpose of the Conference Supervisor is to oversee the smooth functioning of conference and training room areas in the department and support the team and management. The responsibilities include managing the presentations for conferences and training room areas at Allen & Overy Shearman, ensuring high-quality service while staying within budget and adhering to all policy requirements.

Summary key areas:

• Assisting the Conference Manager and Assistant Conference Manager to ensure smooth and efficient catering operations.
• To ensure smooth and efficient catering operations, you will cover all aspects of the department during holidays and sickness in all areas.
• To ensure an efficient and high standard of service to all clients in all areas.
• Ensure all operating standards are followed by all staff and reviewed when necessary.
• Developing strong working relationships and communication channels with key Allen & Overy Shearman departments, including Front of house, facilities team leaders and managers, and business development and business services department head.
• Condeco (booking system) updated throughout the day and running required reports.
• To ensure that all areas have appropriate and complete work worksheets for functions/ meetings. Updating each area with relevant changes throughout the day.
• Any other reasonable by management.

About you:

• Have a natural ability to go above and beyond to make sure our clients have a memorable experience.
• Have outstanding customer service skills who can adapt their approach to make our clients feel welcome.
• Lead by example, working alongside the team by prioritising their development and training.

We are the oldest caterer in the UK, founded in 1847. Working with us means being part of London’s most prestigious events and some of the country's most iconic venues. You’ll gain valuable experience and mentoring from skilled colleagues and have a chance to write your own chapter in our celebrated history.

A career at Searcys means being part of something special. With our rich heritage, and ever-growing business, we will be delighted if you join us – a company with a strong sense of pride and belonging.

To find out more on the rich history of Searcys, please visit our website at www.searcys.co.uk