Concession Manager — Lead Luxury Brand Team, Wilmslow

The Foschini Group; Wilmslow; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail group is seeking a Concession Manager for their Hoppers, Wilmslow location. In this role, you will lead a dynamic team to ensure a 5-star customer experience and drive store performance to meet key performance indicators. Ideal candidates are customer-centric leaders with a passion for coaching and developing diverse teams. The company offers a supportive environment for career growth along with benefits including a clothing allowance and well-being guidance.

Benefits

Free clothing allowance

Financial and Wellbeing guidance

Enhanced Maternity package

Qualifications

• Proven ability to manage high-performing teams in a fast-paced retail environment.
• Experience in enhancing customer experience on the shop floor.
• Strong communication and relationship-building skills.

Responsibilities

• Lead the team at Hoppers, Wilmslow to deliver an exceptional customer experience.
• Maximize store profitability through effective management and operations.
• Develop diverse teams focusing on customer service excellence.
• Identify growth opportunities for the store's performance.

Skills

Customer-centric leadership

Team management

Coaching and influencing skills

Commercial awareness

Strong interpersonal skills

Job description

A leading retail group is seeking a Concession Manager for their Hoppers, Wilmslow location. In this role, you will lead a dynamic team to ensure a 5-star customer experience and drive store performance to meet key performance indicators. Ideal candidates are customer-centric leaders with a passion for coaching and developing diverse teams. The company offers a supportive environment for career growth along with benefits including a clothing allowance and well-being guidance.