Concession Manager: Lead 5★ Service & Growth

The Foschini Group; High Wycombe; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company is seeking a Concession Manager for John Lewis High Wycombe. This role requires a customer-centric leader who can manage and develop teams to enhance customer service and drive store performance. Candidates must demonstrate influencing skills and possess a passion for retail. The position offers numerous benefits including a clothing allowance, staff discounts, and extensive holiday entitlement.

Benefits

Free clothing allowance

70% off staff discount

Up to 34 days holiday entitlement

Financial and Wellbeing support

Enhanced Maternity package

Virtual GP service

Qualifications

• Experience in managing high-performing teams.
• Ability to influence and coach team members.
• Proven track record in customer service excellence.

Responsibilities

• Own the store's performance and identify growth opportunities.
• Maximise profitability through a commercial approach.
• Nurture and develop diverse teams focused on customer service.

Skills

Customer-centric leadership

Team management

Commercial acumen

Influencing skills

People management

Job description

A leading retail company is seeking a Concession Manager for John Lewis High Wycombe. This role requires a customer-centric leader who can manage and develop teams to enhance customer service and drive store performance. Candidates must demonstrate influencing skills and possess a passion for retail. The position offers numerous benefits including a clothing allowance, staff discounts, and extensive holiday entitlement.