Community Support Worker/Trainee

NHS; England; On-site; GBP 20,000 - 28,000; Full time

Job summary

A local health authority is seeking a Community Support Worker/Trainee to join their assertive outreach and recovery team focused on supporting mental health patients in the community. The role involves working alongside a multi-disciplinary team to promote recovery, independence, and wellbeing. Candidates should ideally have experience in a care environment but training will be provided. This position requires completion of relevant qualifications within specified periods and emphasizes compassionate and inclusive community support.

Qualifications

• Previous experience as a Band 2/3 HCA or equivalent in a care environment.
• Able to complete the Diploma in Health and Social Care within 2 years.
• Must achieve Care Certificate within 12 weeks of commencement.

Responsibilities

• Support recovery for individuals with complex social and emotional needs.
• Deliver physical health interventions such as taking blood pressure or ECGs.
• Work as part of a multi-disciplinary team to achieve patient-centered care.

Skills

Effective verbal and written communication skills

Competency in record keeping

Education

Diploma in Health and Social Care level 2 or equivalent

Care Certificate

Key skills in Literacy and Numeracy level 2

Job description

Tees Esk and Wear Valleys NHS Foundation Trust

Community Support Worker/Trainee

The closing date is 29 December 2025

An exciting opportunity has arisen for a support worker/trainee to join the assertive outreach and recovery team which supports patients in the community with their mental health recovery. The role involves working with people in their homes, the community clinics and also providing in reach to patients who are admitted to hospital to support their discharge home.

The post holder will work as part of the multi-disciplinary team delivering high quality patient focused care in a community setting.

The role will involve improving the lives of people with mental health issues and the impact of their condition through the delivery of excellent services to promote recovery and wellbeing. It will involve promoting patients independence and also offering some physical health interventions.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main duties of the job

The post holder will work in conjunction with the multi-disciplinary team to promote recovery for individuals with complex psychosis, poly substance, housing and complex social and emotional needs. Patients who are working alongside assertive outreach are often disadvantaged and marginalised from society.

We are looking for a post holder who has experience working within substance use services or with individuals experiencing substance use challenges, however this is not a requirement.

About us

We pride ourselves in being a cohesive and supportive team with a range of different skills and professions.

Additionally, you will be working alongside care coordinators and lead professionals to achieve patient centred care that is recovery focused.

The aim is to aid individuals to achieve the highest level of independence and recovery possible reflective of their situation and bring about change that is positive and improves a person's quality of life. We aim to support recovery, health, well‑being and social participation.

We are a team that is compassionate, inclusive, and committed working together to provide excellent care to support our community.

Job responsibilities

The successful candidate must have completed the Diploma in Health and Social Care Level 2 or equivalent. Candidates must also have Literacy and Numeracy level 2 or equivalent and must complete the Trust Healthcare Assistant competencies within their probationary period (first 6 months in role).

The successful candidates who do not have the required qualifications will be expected to enrol on the Healthcare Assistant Framework which will include the acquisition of the level 2 Diploma Health and Social Care, level 2 in Literacy and Numeracy or equivalent and achievement of competencies. You will have a maximum of 2 years to complete this.

Please refer to the job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Person Specification

Experience

• Previous experience as a Band 2/3 HCA or equivalent in a care environment.
• Previous experience delivering physical health interventions such as taking blood pressure, ECGS or venipuncture.
• Previous experience working with patients with mental health difficulties.

Qualifications

• Diploma in Health and Social Care level 2 or equivalent. (Trainee must be achieved within 2 years of commencement in post)
• Care Certificate (Trainee- Care Certificate must be achieved within 12 weeks of commencement in post)
• Key skills in Literacy and Numeracy level 2
• Trainee- Successful completion of the Trust's full HCA Framework, including key skills in Literacy and Numeracy level 2, within 2 years of commencement in post

Skills

• Effective verbal and written communication skills
• Competency in record keeping

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tees Esk and Wear Valleys NHS Foundation Trust