Community Engagement & Front Desk Support – Bank

Sanctuary Group; Basildon; On-site; GBP 40,000 - 60,000; Part time

Job summary

A reputable not-for-profit organization in Basildon is seeking a Customer Supporter to provide reception duties and support activities for customers. The ideal candidate will have experience leading customer involvement activities, good interpersonal skills, and NVQ2 in Health and Social Care. This role offers an engaging work environment with opportunities for development and various benefits to enhance employee well-being.

Benefits

Online discounts from major retailers

Health and well-being plans

Learning and development opportunities

Qualifications

• Experience of developing and leading customer involvement activities.
• Previous experience with a similar customer group is desirable.
• Ability to meet deadlines and prioritize workloads.

Responsibilities

• Providing front of house reception duties.
• Developing innovative activities for customers.
• Assisting customers in accessing community.

Skills

Good interpersonal skills

Customer care skills

Basic Microsoft Word and Excel skills

Experience of leading customer involvement activities

Education

NVQ2 in Health and Social Care

Literacy and numeracy equivalent to GCSE Grade C

Job description

A reputable not-for-profit organization in Basildon is seeking a Customer Supporter to provide reception duties and support activities for customers. The ideal candidate will have experience leading customer involvement activities, good interpersonal skills, and NVQ2 in Health and Social Care. This role offers an engaging work environment with opportunities for development and various benefits to enhance employee well-being.