Cloud Telephony Implementation Specialist

PHMG; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading audio branding agency in Manchester is seeking a technical implementation specialist. You will be responsible for consulting clients on cloud telephony solutions, creating call flow maps, and managing project delivery. Ideal candidates will have experience in implementation roles and be confident in various telephony systems. Excellent communication skills are essential, along with a strong organizational ability. This role includes training support and technical assistance, contributing to a dynamic team environment. Join us to help shape the future of client communications.

Qualifications

• Experience in cloud telephony or similar implementations.
• Familiarity with client consultation and communication via phone or email.
• Ability to handle technical implementations and support queries.

Responsibilities

• Consult with clients on telephony system solutions.
• Create detailed call flow maps.
• Implement and test projects with precision.

Skills

Experience working in Implementation roles using cloud telephony

Confident technician in portal-based systems

Excellent communication skills

Strong organizational skills

Ability to work to deadlines

Tools

CRM software

Microsoft Office Suite

Job description

A leading audio branding agency in Manchester is seeking a technical implementation specialist. You will be responsible for consulting clients on cloud telephony solutions, creating call flow maps, and managing project delivery. Ideal candidates will have experience in implementation roles and be confident in various telephony systems. Excellent communication skills are essential, along with a strong organizational ability. This role includes training support and technical assistance, contributing to a dynamic team environment. Join us to help shape the future of client communications.