Cloud Engineer

Data Freelance Hub; Southampton; Hybrid; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading technology services provider is seeking a Cloud Engineer to support government agency contracts in Southampton. You will represent cloud services for customers, manage incidents, and contribute to deployments. The ideal candidate has hands-on experience with Azure and AWS, strong communication skills, and must be SC Clearance eligible. This hybrid role offers 34 days holiday and a supportive work environment promoting diversity and personal growth.

Benefits

34 days holiday, plus options to buy/sell days

Company pension scheme

Family friendly policies

Occupational health support

Discounts on cinema and shopping

Qualifications

• Proactive and skilled Cloud Engineer with passion for managing cloud solutions.
• Effective communicator, enjoys collaborating with teams and customers.
• Experience with public cloud and/or on-premises infrastructure.
• Knowledge and hands-on experience with VMware, Hyper-V, Azure, and AWS.
• Good understanding of core networking concepts.
• Excellent verbal and written communication skills.
• Must be eligible for SC Clearance.

Responsibilities

• Act as cloud representative for customer accounts on infrastructure.
• Serve as escalation point for support issues and programs.
• Proactively manage cloud service incidents and resolutions.
• Conduct analysis to identify cloud performance trends and threats.
• Assist in cloud pre-staging of infrastructure for deployments.
• Contribute to customer-facing meetings and reviews.

Skills

Azure

AWS

VMware

Networking

Job description

Overview

This role is for a Cloud Engineer on a Government Agency Managed Service contract, hybrid work (Southampton office 2-3 times/week).

Key skills include Azure, AWS, VMware, and networking. SC Clearance eligibility required.

Location: Southampton, England, United Kingdom

Typical duration and pay rate are not specified.

What you’ll do

• Act as the cloud representative for assigned customer accounts, providing expertise on cloud and on-premises infrastructure
• Serve as the internal on-site escalation point for support issues and programmes
• Maintain proactive visibility of cloud service incidents across nominated customer environments, ensuring timely updates, escalation, and resolution aligned with SLAs
• Add value through insight-driven analysis, identifying cloud performance trends, emerging security threats, or vendor bulletins that may impact customer cloud environments
• Assist or lead in the cloud pre-staging of infrastructure, including virtual appliances, configurations, and scripts for customer cloud deployments or hybrid rollouts
• Attend and contribute to customer-facing meetings such as support reviews, project roadmaps, monthly service reviews, and weekly incident management sessions

Who you are / Qualifications

• You are a proactive and skilled Cloud Engineer with a passion for managing cloud and hybrid infrastructure solutions
• You must be an effective communicator, and enjoy collaborating with cross-functional teams and customers
• Experience with supporting public cloud and/or traditional on-premises infrastructure
• Knowledge and hands-on experience with supporting infrastructure on VMware, Hyper-V, Windows/Linux servers and/or on Microsoft Azure / AWS platforms
• Good understanding of core networking concepts
• Excellent verbal and written communication skills, capable of engaging effectively with customers and internal teams
• Must be eligible for SC Clearance

What we offer

A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture talent by creating an inclusive culture that respects and values difference, and celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work.

• 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually
• Company pension scheme
• A range of family friendly policies
• Occupational health support and wellbeing portal
• Discounts on cinema, restaurants and shopping with Telent Reward scheme

Learn more about Telent: Telent Video

We’re passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential.

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85 Great Portland Street, London, England, W1W 7LT