Clinical Services Manager – Registered Nurse

The Royal Naval Benevolent Trust; Gillingham; On-site; GBP 46,000 - 55,000; Full time

Job summary

A care organization for veterans in Gillingham is seeking a Clinical Services Manager responsible for leading clinical care and compliance with health standards. This role combines hands-on leadership with accountability for care standards. Applicants should have strong clinical experience and leadership abilities. Competitive salary and generous benefits offered.

Benefits

Dress down, wear your own clothes

Cycle to work scheme

Free on-site parking

Eligible for blue light card

Qualifications

• Experience in leading and managing clinical services.
• Strong understanding of CQC, NICE standards, and safeguarding frameworks.
• Ability to provide strong leadership and support recruitment activities.

Responsibilities

• Lead and manage clinical services to ensure high-quality care.
• Monitor compliance with relevant legislation and standards.
• Provide on-call and emergency cover as required.

Job description

Salary: £55,000 plus comprehensive benefits package

Job type: Permanent 36 hours per week

The Clinical Services Manager is responsible for leading, managing, and delivering safe, effective, and high-quality person‑centred care within the home. As the most senior clinician, the post holder ensures robust clinical leadership, consistent standards of care, and professional supervision of all nursing and care staff.

This role combines hands‑on clinical practice with accountability for care standards, regulatory compliance, and continuous quality improvement. The post holder works closely with the Home Manager to ensure the delivery of person‑centred care and a culture of professional excellence across all areas of the home.

This role will require the post holder to deputise in the absence of the Home Manager, a responsibility that is shared with the Dementia Services Manager.

Pembroke House is a purpose built care home for veterans of the Royal Navy and Royal Marines in Gillingham. We have been serving Royal Navy and Royal Marines veterans and their dependants for over 70 years. Our residents and staff enjoy a varied yet familiar way of life to encourage independence and give each day meaning and purpose. The home has a ‘family run’ feel and we have carefully created a supportive, friendly and close knit team, making it a unique and very special place to work.

Key responsibilities will include but not be limited to:

• Provide strong, professional leadership and strategic direction in all aspects of clinical and care quality.
• Ensure rigorous compliance with all relevant legislation, regulatory standards (including CQC, NICE, and safeguarding frameworks), and professional codes of practice.
• Lead the development, implementation, and ongoing monitoring of care policies.
• Consistently role model clinical excellence through professional conduct and capability, maintaining a visible, hands‑on presence in practice.
• Provide on‑call and emergency cover in accordance with the rota agreed with the Home Manager.
• Lead, manage, and be accountable for internal audits, inspections, and quality reviews.
• Support recruitment activities, including campaign participation, candidate interviews, and selection processes, to maintain safe staffing levels and meet resident needs.
• Role model the highest standards of care by actively engaging in clinical work where necessary to set clear expectations for staff.
• Maintain an up‑to‑date and comprehensive understanding of Deprivation of Liberty Safeguards (DoLS) and the Mental Capacity Act, ensuring compliance in practice.

The full job description is available on request.

The Person

This role would suit someone who is naturally dependable, compassionate and trustworthy. They should be able to empathise with the needs of the residents, have patience and understanding and above all be kind and caring.

What we offer

In addition to a competitive salary, we offer a generous suite of benefits to our employees including:

• Dress down, wear your own clothes
• Cycle to work scheme
• Free on‑site parking
• Eligible for blue light card

IMPORTANT: Applicants must have the legal right to work in the UK. We are not able to offer sponsorship for this position.

As a Silver accredited Armed Forces Covenant signatory, we are committed to supporting the Armed Forces community and recognising the value that serving personnel, reservists, veterans, and military families bring to our organisation. We welcome applications from all members of the Armed Forces community and are committed to ensuring fair treatment throughout the recruitment process.

We are proud to be a Disability Confident Committed Employer.

If you would like to find out more about working for The Royal Naval Benevolent Trust please contact us at [e-mail] or visit www.rnbt.org.uk

Closing date for applications is Friday 21 November 2025