Clinical Administrator (Team Secretary)

NHS; Carlisle; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading healthcare organization is seeking a Clinical Administrator in Carlisle to provide high-quality secretarial and administrative support to consultants and medical staff. The ideal candidate should have relevant administrative qualifications and experience in the NHS. Responsibilities include managing appointments, communicating with patients, and providing support to clinical teams. This role offers the opportunity to work in a flexible environment with a focus on patient care and organizational efficiency.

Benefits

Flexible working arrangements

Healthcare benefits

Qualifications

• Experience of secretarial/administrative procedures is necessary.
• NHS Administration/Secretarial experience is preferred.
• Working knowledge of NHS systems like eRecord and System One is beneficial.

Responsibilities

• Support Consultants, Medical Staff, and other clinical members.
• Communicate with patients regarding appointments and admissions.
• Provide cover for Team Leader within the administration team.

Skills

IT Skills including MS Office packages

Advanced keyboard skills

Time management

Ability to work independently

Education

Level 3 qualification in administration

English qualification at Level 2

Maths qualification at Level 1

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

Go back The Newcastle upon Tyne Hospitals NHS Foundation Trust

Clinical Administrator (Team Secretary)

The closing date is 04 January 2026

Provide a high standard of secretarial & administration support to the consultants, medical staff and their teams, interacting with other departments, patients, the wider healthcare colleagues. Act as a focal point of communication for the clinical team and assist the NCCCNC Administration Manager in the organisation of the clinical team's workload and the smooth running of the department. This post is not a Healthcare/Admin Hybrid.

• Interview Date: Tuesday 13th January 2026
• Post based in Carlisle, Cumbria
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

Main duties of the job

Working within the Northern Centre for Cancer Care - North Cumbria, Carlisle

• New referral logging & appointments
• Producing Clinic Outcome report & letters
• Stationary & Stores
• Outpatient waiting Lists
• Clinic room booking & Clinic builds

About us

As a flexible working friendly organisation, we want to be sure that you can work in way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from:

• Royal Victoria Infirmary (RVI)
• Freeman Hospital
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service

These include a range of flagship services which deliver cutting‑edge care (supported by state‑of‑the‑art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Job responsibilities

• Working within a team of administrative staff to provide a comprehensive support service to Consultants, Medical Staff and other clinical members of their team e.g. Specialist Nurses and Therapists
• Communicates with patients regarding appointments and admissions at the request of the medical team
• Provide cover for Team Leader within your administration team as required
• Cover Clinical Administrator posts Trust wide as required

Person Specification

Qualifications & Education

• oLevel 3 qualification in administration or equivalent/relevant experience in administrative role(s)
• oEnglish qualification at Level 2 (GCSE Grades 9-4 or A*-C, or Functional or Key Skills at Level 2)
• oMaths qualification at Level 1 (GCSE Grades 3-2 or D-F, or Functional or Key Skills at Level 1)

Knowledge & Experience

• oExperience of secretarial/administrative procedures
• oNHS Administration/Secretarial experience
• oWorking Knowledge of NHS Systems e.g. eRecord, System One
• oKnowledge of medical terminology

Skills & Abilities

• oIT Skills to include MS Office software packages e.g. Microsoft Word, Excel, Outlook and PowerPoint
• oAdvanced keyboard skills including a high standard of word processing skills
• oAbility to work without direct supervision
• oAbility to manage time effectively and work on own initiative
• oAbility to accurately input, collate and present information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

The Newcastle upon Tyne Hospitals NHS Foundation Trust