Client-Focused Account Executive & Case Manager

Marston Holdings Limited; Camberley; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading judicial services company in Camberley is seeking an Account Executive - Case Handler. This full-time role involves managing client cases, ensuring efficient communication, and maintaining high service standards. Ideal candidates will have excellent communication skills, be organized, and have a solution-focused mindset. Benefits include a discretionary bonus scheme and 25 days holiday plus bank holidays.

Benefits

Discretionary monthly bonus scheme

25 days holiday + Bank Holidays

Enhanced Maternity and Paternity Package

Healthcare Cash Plan

Staff benefits including shopping and travel discounts

Pension Scheme

Qualifications

• Must be a confident and professional communicator.
• Should handle challenges proactively.
• Organizational skills needed for varied workload.

Responsibilities

• Manage and review a caseload efficiently.
• Act as key contact for clients via phone and email.
• Collaborate with the enforcement team for case inquiries.
• Prepare reports and handle invoicing.

Skills

Excellent written and verbal communication skills

Solution-focused mindset

Highly organized

Ability to manage a busy workload

Proficient in Microsoft Office

Job description

A leading judicial services company in Camberley is seeking an Account Executive - Case Handler. This full-time role involves managing client cases, ensuring efficient communication, and maintaining high service standards. Ideal candidates will have excellent communication skills, be organized, and have a solution-focused mindset. Benefits include a discretionary bonus scheme and 25 days holiday plus bank holidays.