Client Confirmation Assistant

OMGkPop; Metropolitan Borough of Solihull; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading provider of sales training events is seeking a temporary customer service representative to help confirm client attendance at events. You will verify details and maintain accurate customer records while providing outstanding service. An ideal candidate will have prior customer service experience and excellent communication skills. This role is located in Solihull with a pay of £12.21/hour.

Benefits

Free job search support

Full interview support

Post-placement support

Qualifications

• Experience in a customer service role, ideally telephone-based.
• Strong verbal communication and active listening skills are essential.
• Reliability and punctuality are crucial for this role.

Responsibilities

• Confirm attendance of clients for events.
• Verify details such as date and location.
• Provide professional customer service.
• Maintain accurate customer records.

Skills

Telephone-based customer service experience

Verbal communication

Active listening skills

Strong work ethic

Basic computer systems proficiency

Data entry skills

Job description

Pay: £12.21/hour

Job Location: Solihull

Job type: Temporary Contract, 2-3 months (with potential extension)

UK Staffing Group are currently working with a leading provider of sales training events and online courses. They are looking for someone to join them on a temporary basis, to support their sales team by confirming clients attendance to their events and courses.

Job Responsibilities

• Speaking with existing clients to confirm their attendance
• Verifying details such as date, time, location etc.
• Providing courteous and professional customer service
• Maintain and updating accurate customer records
• Supporting scheduling and administrative processes as needed

Job Requirements

• Prior experience in telephone-based customer service
• Great verbal communication and active listening skills
• A strong work‑ethic and the ability to manage a high‑volume of tasks
• Proficient with basic computer systems and data entry
• Reliable, punctual, and able to work independently under minimal supervision
• Driving License and Personal Vehicle due to Office location

Please send your CV for immediate consideration either by clicking apply now. This is an immediate requirement with interviews taking place over the next week.

No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we are happy to accept applications from persons of any age for this role.

We Can Offer

• Free support and advice to help you with your job search.
• Full interview support including a pre‑interview call with a specialist consultant and coaching on interview tips and techniques.
• After placement support

Job Type: Temporary

Contract length: 3 months

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