Client Accounts Assistant

Leaders Romans Group; Worthing; On-site; GBP 27,000 - 32,000; Full time

Job summary

A national property company is looking for a Client Accounts Assistant in Worthing. The role involves managing landlord queries and providing exceptional customer service. Candidates should have experience in client relations, Excel, and accounts. Competitive base salary, career growth opportunities, and a supportive team environment are offered.

Benefits

Market leading training and development

Competitive salary and commission structure

Generous holiday allowance

Quarterly and yearly awards

Qualifications

• Experience in customer service or client relations.
• Proficiency in Excel for reporting.
• Knowledge of accounts and lettings.

Responsibilities

• Handle queries and provide excellent service to landlords.
• Assist with bespoke reports for landlords.
• Amend ledgers and transactions for landlord payments.
• Support complex accounting queries from colleagues.

Skills

Problem solving

Customer Service

Excel proficiency

Accounts experience

Lettings industry experience

Job description

Join to apply for the Client Accounts Assistant role at LRG

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Job Summary

Key Responsibilities, duties and expectations for the role.

Key Responsibilities

• Dealing with queries and providing excellent service to Landlords and Branches over both phone and email
• Assisting with and providing bespoke reports for landlords
• Amending ledgers, charges and other transactions to facilitate the smooth movement of landlord monies
• Working with the Acquisition team to enable a seamless transition/integration of Acquisition data and balances for multi-landlords
• Acting as a support for more complex accounting queries from colleagues in Branches
• Willing to learn and develop as part of a growing new team focusing on providing excellent service to landlords

What are we looking for

• Ability to problem solve
• Customer Service / B2B / Client Relations Experience
• Experience on Excel
• Experience of Accounts
• Experience of Lettings industry

What we can offer you

• Proven track record for career growth and advancement within the company
• Market leading training and ongoing professional development
• Supportive and collaborative team environment
• Competitive base salary and Commission structure
• Quarterly and yearly awards
• Salary sacrifice pension scheme
• Generous Holiday allowance, increasing by 1 day per year based on service with the option to purchase an additional 5 days holiday per year

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.