Cleaning Operative

Stansted Airport Ltd; City of London; On-site; GBP 28,000; Full time

Job summary

A major UK airport operator is seeking a Cleaning Operative to join their Soft Services Team. The role involves ensuring the terminal's cleanliness 24/7 while adhering to Health and Safety regulations. Candidates should possess strong communication skills, previous cleaning experience, and the ability to perform various physical tasks. This position offers a permanent full-time contract with competitive salary and shift allowances.

Benefits

Comprehensive health and welfare programme

Pension scheme

Shift allowance up to 22.5%

Qualifications

• Must have previous cleaning experience in a similar environment.
• Ability to understand safety instructions and engage with customers.
• Can perform physical tasks such as lifting and bending.

Responsibilities

• Maintain cleanliness of the airport, ensuring excellent customer experience.
• Carry out cleaning and waste clearance as per allocated area.
• Report any health and safety incidents in line with procedures.

Skills

Communication skills

Ability to work in a team

Knowledge of cleaning chemicals

Basic English proficiency

Job description

• Directly employed by the airport operator, MAG
• Permanent contract
• Full time 42 hours per week - DAY ROSTER (4 days on 4 off) 07:00- 19:00 - salary £27,466.64 plus a 10% shift allowance
• Full time 42 hours per week - DAY/NIGHT ROSTER (4 on 4 off)) 07:30 - 19:30/19:30 - 07:30 - salary £27,466.64 plus a 17.5% shift allowance
• Full time 42 hours per week - NIGHT ROSTER (4 nights on 4 off)) 07:30 - 19:30/19:30 - 07:30 - salary £27,466.64 plus a 22.5% shift allowance

Why MAG?

Every year, London Stansted Airport connects over 28 million passengers with more than 190 destinations across the globe. Part of the largest UK‑owned airport operator group, MAG, London Stansted Airport supports over 11,600 jobs onsite and generates around £7.75 bn each year for the region. At MAG, we recognise creating a first‑class journey for our customers starts by creating a first‑class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You’ll also have access to some great benefits including: £27 466.64 salary, 10‑25 % shift allowance, comprehensive health and welfare programme, pension scheme and more.

The role

We currently have opportunities to join our Soft Services Team in Stansted as a Cleaning Operative. Cleaning Operatives are a critical part of the operation and key to our success. The structure allows internal progression to Senior Cleaner and Supervisor roles. In this role, you will be responsible for ensuring the terminal is clean 24/7 365 days a year whilst Health and Safety Regulations are adhered to.

• Work to ensure we have a clean Airport and that our customers always receive an excellent customer experience, 24/7, 365 days a year.
• Successful day‑to‑day delivery of cleaning and waste clearance in the allocated area of responsibility.
• Respond positively, politely and promptly to all customers and carry out duties in a professional and courteous manner.
• Ensure COSHH and Health & Safety regulations are adhered to and any incidents are reported in line with procedures.
• Ensure timely fault reporting of any broken equipment.

What will make you successful in the role?

We are looking for team players with an enthusiastic approach, can‑do attitude, and a working knowledge of cleaning chemicals and disposal methods. Ideally have previous cleaning experience gained in a similar commercial environment such as hospitals, hotels, shopping centres, train stations etc. Other skills required include:

• The ability to communicate effectively with individuals including passengers, colleagues and other stakeholders.
• Ability to walk, bend, push, pull and lift repetitively during working hours.
• Ability to work in a team and autonomously.
• Basic level of spoken English required to understand safety instructions and liaise with customers.

Equal Opportunities & Reasonable Adjustments

At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.

We’re also committed to well‑being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.

As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.

Our Colleague Resource Groups include: Women's Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity

You can contact the team by emailing [e-mail]