Claims Executive

Prospections (International) Limited; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A reputable insurance broker in the United Kingdom is seeking a skilled Claims Executive to manage large and complex claims. The ideal candidate will have strong experience in handling diverse insurance claims, lead client meetings, and build exceptional relationships. Key responsibilities include managing the claims process, supporting the Claims Manager, and improving service delivery. In addition to a competitive salary, the position offers great benefits such as enhanced holiday entitlement, private medical insurance, and financial support for qualifications.

Benefits

Enhanced holiday entitlement

Company pension scheme

Private medical insurance

Group life insurance

Free parking

Company sick pay scheme

Enhanced maternity pay

Financial support for qualifications

Qualifications

• Strong experience managing large and complex claims across all classes of commercial insurance.
• Experience leading Claims review meetings with clients.
• Ability to build and maintain relationships both internally and externally.
• Excellent written and verbal communication skills.
• First-class problem-solving skills with high attention to detail.

Responsibilities

• Managing claims from notification through to closure, including large and complex losses.
• Referral point for technical enquiries within the Claims team and business.
• Leading Claims review meetings with clients, including producing relevant Claims reports.
• Supporting the Claims Manager in delivering exceptional service to clients.
• Driving improvement to their Claims function and customer service.

Skills

Managing large and complex claims

Leading Claims review meetings

Building relationships

Excellent communication skills

Problem-solving skills

Job description

Our client, an independent Insurance Broker with a reputation for excellence and professionalism, is recruiting a Claims Executive. In this brand new role you will be both their internal technical Claims expert but also their Claims expert for their Commercial Clients, who you will meet with regularly. Accordingly you will be a highly capable Claims professional with proven experience in managing large and complex losses as well as having great client‑facing skills.

Your Main Duties As Claims Executive Will Include

• Managing claims from notification through to closure, including large and complex losses, across all classes
• Referral point for technical enquiries within the Claims team and business
• Leading Claims review meetings with clients, including producing relevant Claims reports
• Supporting the Claims Manager in delivering exceptional service to clients
• Driving improvement to their Claims function and to customer service by continuously reviewing processes and supporting change
• Proactively building and managing relationships with all of their key clients, insurers, loss adjusters and claims companies

To be successful as a Claims Executive you will demonstrate

• Strong experience managing large and complex claims across all classes of commercial insurance
• Experience leading Claims review meetings with clients
• Ability to build and maintain relationships both internally and externally
• Excellent written and verbal communication skills
• First‑class problem‑solving skills with high attention to detail

As well as a good salary you will also benefit from

• Enhanced holiday entitlement
• Company pension scheme
• Private medical insurance
• Group life insurance
• Free parking
• Company sick pay scheme
• Enhanced maternity pay
• Financial support for qualifications