Charity Shop Assistant Manager — Retail Leader (Part-Time)

EbonFX Australia Pty; United Kingdom; On-site; GBP 14,000 - 25,000; Full time

Job summary

A charitable organization seeks an enthusiastic Assistant Manager for their Tavistock shop, working 3 days each week. The role includes leading the team, maximizing sales, and ensuring high customer service standards. Candidates should have retail experience, excellent communication skills, and the ability to adapt to challenges. Benefits include 25 days annual leave, maternity/paternity leave, and a pension scheme. This is a permanent position with interviews set for January 2026.

Benefits

25 days annual leave plus 8 bank holidays

Occupational maternity/paternity and adoption leave

Paid time off for fertility treatment

Pension scheme with 6% employer contributions

Occupational sick pay scheme

Counselling and financial wellbeing services

Qualifications

• Previous experience in retail and/or customer service environment is required.
• Self-motivated with excellent communication skills.
• Good problem-solving ability and adaptability to change.

Responsibilities

• Provide cover for the Manager in their absence.
• Support and guide volunteers in day-to-day operations.
• Control stock and maintain shop appearance.
• Sort and prepare unsaleable items for recycling or waste.
• Facilitate and process Gift Aid.

Skills

Interpersonal communication

Customer care

Problem-solving

Job description

A charitable organization seeks an enthusiastic Assistant Manager for their Tavistock shop, working 3 days each week. The role includes leading the team, maximizing sales, and ensuring high customer service standards. Candidates should have retail experience, excellent communication skills, and the ability to adapt to challenges. Benefits include 25 days annual leave, maternity/paternity leave, and a pension scheme. This is a permanent position with interviews set for January 2026.