Change Manager

Sompo; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading insurance and reinsurance provider is seeking a Change Manager for its London office. The role involves driving the implementation of a new Third-Party Risk Management framework, requiring extensive change management and project management skills. You will collaborate with stakeholders across the organization, ensuring successful adoption of initiatives while supporting strategic planning and governance activities. The ideal candidate should possess strong communication abilities and familiarity with vendor management tools. A competitive benefits package is offered.

Benefits

Flexible working provisions

Inclusive benefits programs

Qualifications

• Extensive experience in change management within financial services.
• Proven track record of leading complex cross-functional programs.
• Strong understanding of third-party risk management frameworks.

Responsibilities

• Drive the successful delivery of the Third-Party Risk Management programme.
• Support the implementation of innovative policies and frameworks.
• Prepare updates for steering committees and governance boards.

Skills

Change management expertise

Project management

Stakeholder engagement

Strong communication skills

Vendor management

Regulatory knowledge

Education

Project management certifications (Prince2, PMP)

Tools

Vendor risk management tools (Certa, Aravo, Archer)

Job description

Change Manager page is loaded## Change Managerlocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R3586## As a leading provider of insurance and reinsurance with worldwide operations and employees in Bermuda, U.S., U.K., Continental Europe and Asia, we recognize that our success is derived directly from those who matter the most: **our people**. At Sompo International, our values of integrity, collaboration, agility, execution and excellence underpin our culture and our commitment to providing an employee experience that attracts and engages the best talent in the industry. As we continue to grow, we strive to find diverse, innovative and driven professionals to join our teams and offer a broad range of career and development opportunities at all levels, in multiple business areas, in each of our locations throughout the world. Our compensation and benefits programs are market driven and competitive, with excellent family friendly policies and flexible working provisions.## **Job Description****Sompo International offers an exceptional opportunity for a Change Manager to become a key member of the Global Third-Party Risk Management team within the Global Procurement function.*****Through our operating subsidiaries, Sompo International underwrites agriculture, professional lines, property, aviation, marine and energy, financial and political risks and casualty and other specialty and catastrophe lines of insurance and reinsurance. Headquartered in Bermuda, we currently also have offices in the United States, the United Kingdom, Continental Europe, Latin America, the Middle East and Asia.*****Location:** The location for this position will be based out of our **London** office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.**Our business, Your impact, Shared opportunity****Role Overview:** Sompo International is enhancing its Third-Party Risk Management (TPRM) capabilities through the implementation of a new Global Target Operating Model (TOM). At the heart of this transformation is the TPRM Change Manager, a critical role focused on driving the successful delivery and adoption of a new global TPRM framework and platform (Certa) across the organization.As the Change Manager, you will support the implementation of innovative policies, frameworks, and systems, ensuring alignment with regulatory requirements and best practices. This role demands a strong combination of project management expertise and change management capabilities to embed sustainable processes, tools, and behaviors within the organization.Working closely with the Global Head of Third-Party Risk Management and engaging stakeholders across Sompo’s dynamic international operations, you will play a key role in establishing new capabilities and delivering a best-in-class TPRM function.This is a unique opportunity to take ownership of transformative initiatives, drive meaningful change, and contribute to the future of Sompo International’s Third-Party Risk Management excellence.**What you’ll be doing:****Project Management*** Collaborate with the Head of TPRM to drive the end-to-end delivery of the Third-Party Risk Management (TPRM) programme, including strategic planning, milestone tracking, progress reporting, and governance activities.* Monitor project timelines, critical paths, and key deliverables, for different phases of the rollouts, and global adoption milestones.* Lead the planning, preparation, and execution of User Acceptance Testing (UAT) for phase 2 of the TPRM framework in collaboration with business users and Certa.* Identify risks and escalate issues to relevant stakeholders when necessary to ensure project success.**Change Management*** Refine and implement a comprehensive change-management strategy and roadmap to ensure smooth adoption of the TPRM framework and tools.* Foster engagement with stakeholders across all levels of the organization, from C-suite executives to operational teams, ensuring clarity on objectives, benefits, and progress updates.* Develop and maintain user guides, training materials, and deliver workshops, training sessions, and awareness campaigns to embed new processes and roles effectively.* Create, evolve and execute a stakeholder engagement plan aimed at driving cultural change, promoting collaboration, and ensuring accountability across the organization.* Provide senior leadership with expert advice on change readiness, potential risks, and effective mitigation strategies.**Governance & Reporting*** Prepare updates for steering committees, governance, executive dashboards, and reporting packs to ensure transparency and alignment with organizational goals.* Align programme activities and deliverables with Sompo’s values and operating model.* Support the implementation of a Target Operating Model (TOM) for the TPRM and RACI framework ensuring its global applicability.**What you’ll bring****:*** Proven Success in Change Management: Extensive experience in leading complex, cross-functional change programmes, particularly within the Financial Services and Insurance sectors.* Project Management Expertise: Advanced skills in project management, supported by relevant certifications such as Prince2 or PMP, with a strong track record of hands-on delivery.* Organizational Change and Stakeholder Engagement: Demonstrated ability to manage organizational change and effectively engage stakeholders at all levels, including senior leadership.* Specialized Knowledge in Risk Frameworks: Comprehensive understanding of Third-Party Risk Management, Outsourcing, and Supplier Risk frameworks.* Relevant experience in supply chain management, global procurement functions, vendor management, and overall supply chain operations.* Regulatory Expertise: Familiar with key regulatory frameworks impacting third-party oversight, including DORA, PRA SS2/21, EBA, and Solvency II.* Strong Communication and Leadership Skills: Exceptional communication abilities, with a proven capacity to influence and collaborate with senior leaders and diverse stakeholders.* Vendor and Resource Management: Skilled in managing relationships with vendors, consultants, and offshore teams, ensuring optimal resource allocation and performance.* Procurement and Risk Tooling: Proficient in procurement transformation and experienced with vendor risk management tools such as Certa, Aravo, Archer, and Coupa.* Industry Experience: Robust professional background in Risk, Compliance, or Procurement functions within global financial institutions.* Agile Delivery Expertise: Solid experience in Agile project delivery methodologies, ensuring adaptability and efficiency in fast-paced environments.**Personal Attributes:*** Strategic thinker with a solutions-oriented approach to problem-solving.* Strong analytical skills and attention to detail.* Ability to adapt to a dynamic and fast-paced environment.* Collaborative mindset, with a focus on building strong relationships across the organization.* Passion for driving innovation and continuous improvement in risk management practicesAs part of Sompo International’s TPRM transformation, this role provides an exciting opportunity to be at the forefront of innovation and change in the financial services and insurance industry. You will work in a global, dynamic environment, collaborating with diverse stakeholders and contributing to the development of cutting-edge risk management capabilities. If you are passionate about driving meaningful change and making a lasting impact, this is the role for you.Location: London / Hybrid 3 days per week**Our Benefits**We continuously evaluate and update our benefit programs to ensure that our plans meet the needs of our employees and their dependents. Below are a few highlights of our inclusive benefit programs:*