Centre Manager

Halfords Group; Liverpool; On-site; GBP 36,000; Full time

Job summary

A leading automotive service provider in Liverpool is seeking a dedicated Centre Manager to lead the team and enhance customer satisfaction. The successful candidate will have exceptional leadership skills, drive business performance, and ensure compliance with health and safety standards. With a focus on motivating the team and achieving KPIs, this position offers a competitive salary package including uncapped bonuses and extensive benefits. Join the ongoing success of the company and help get the nation back on the move.

Benefits

Average uncapped bonus of £10,800 per year

5.6 weeks’ annual leave

Up to 50% off garage bills

25% off most Halfords products

Financial planning support

Health Cash Plan

Pension Scheme

Qualifications

• Strong leadership and team management skills in the automotive industry.
• Proven track record in delivering high customer satisfaction.
• Ability to coach and develop team members effectively.

Responsibilities

• Lead the team to success by ensuring an excellent customer journey.
• Drive business performance and meet compliance standards.
• Motivate and engage team members to reach KPIs.

Skills

Leadership skills

Customer satisfaction management

Team development

Health and Safety compliance

Sales management

Communication skills

IT proficiency

Time management

Driving licence

Job description

Apply now Job no: 563117
Work type: Full time
Site: Liverpool
Categories: Autocentre Management
Location: Merseyside
Salary: £36,000 per annum + bonus
Business Area: National Tyres and Autocare

Brilliant at leading a team?

Ready for the next step in your career as a Centre Manager with the UK’s largest Automotive service, maintenance and repair business with great career opportunities, benefits, and an uncapped bonus scheme!

Here at National Tyres, we are looking for a Centre Manager, who will play a vital role in leading the team to success and providing an excellent customer journey and satisfaction.

If you have the desire to help drive business performance, passionate about customer experience, and are looking for a long-term career with excellent progression and training schemes, this really could be the perfect opportunity for you, don’t delay apply today!

Key Benefits

• Average uncapped bonus of £10,800 per year (with potential to earn more)
• 5 days a week
• Earn extra with our refer a friend scheme – T&C’s Apply.
• 5.6 weeks’ annual leave
• Up to 50% off garage bills in our Autocentres and 25% off most Halfords products in our retail stores
• Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
• Family & Friends Discount Events
• Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
• Financial planning support via Wagestream – access up to 30% of your salary in advance
• GP Access, 364 days a year, 24 hours a day
• Join the Share save scheme with a 20% discount on shares
• Health Cash Plan – to access wellbeing services and claim back healthcare costs
• Pension Scheme & Life Assurance

Skills & Experience

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI’s
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

National Tyres and Autocare is now part of the Halfords family. We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We’re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.