Catering assistant

sse.com; Pitlochry; On-site; GBP 25,000; Part time

Job summary

A leading energy company in Pitlochry is seeking a seasonal part-time Café Assistant. The role involves preparing and serving high-quality food and beverages, ensuring cleanliness, and delivering outstanding customer care. Candidates should have experience in customer service and good communication skills. This position offers a salary of £24,580 FTE plus benefits and requires weekend work. Join us to contribute to a warm and welcoming visitor experience.

Benefits

Discounts on private healthcare

Free online GP

Generous family entitlements

Qualifications

• Fast-paced customer service experience, ideally within catering.
• Excellent verbal and written communication skills.
• Ability to stay updated with Health & Safety regulations.

Responsibilities

• Prepare and serve food and beverages to standards.
• Maintain cleanliness and hygiene in the café and kitchen.
• Deliver exceptional customer care.

Skills

Customer service experience

Communication skills

Ability to work in a team

Cash handling

Adaptability

Job description

Base Location: Pitlochry Dam Visitor Centre

Salary: £24580 FTE (Approx £12.75 per hour) + a range of benefits to support your finances, wellbeing and family.

Working Pattern: Fixed Term Contract | Part Time | Flexible First options available

The role

Our Visitor Centre opened in January 2017 and sits on the banks of the River Tummel, looking over the beautiful Loch Faskally. SSE has a wealth of heritage and history waiting to be discovered by the 100,000+ people that visit the centre each year.

The centre features a busy café, serving fresh local produce to our visitors and providing breath‑taking views over Pitlochry Dam and the River Tummel. In addition, there are two exhibition areas, a shop stocking a range of interesting and relevant souvenirs and gifts and a multipurpose room which can be used as an education centre and meeting room.

We are currently looking for seasonal part‑time Café Assistants with a genuine willingness to provide a world‑class visitor experience to join our existing team. This role includes working weekends.

You will

• Preparation and service of good quality food and beverages to meet the centre's standards and policies.
• General kitchen and café duties including serving, washing up, setting up, and clearing down.
• Helping to clean the centre, ensuring all designated areas including kitchen area, café, retail, toilets and grounds are maintained to a high standard.
• Delivery of exceptional customer care to customers, interacting with visitors, and being cheerful, approachable and visible while on duty.
• Working closely as a team to consistently achieve the mystery visit score and identify ways of improving service delivery.

You have

• Previous experience of providing customer service in a fast‑paced environment, ideally within the catering sector. Barista training is preferred but not essential.
• Experience of cash handling and the ability to operate a PC‑based till would be preferred; training will be provided.
• Excellent communication skills, both verbal and written.
• Adaptable and organised in a fast‑paced environment with the ability to work alone and as part of a team.
• Ability to stay up to date with Health & Safety, Environmental Health & Food regulations.

About SSE

SSE has a bold ambition – to be a leading energy company in a net zero world. We're investing around £10 million a day in homegrown energy to help power a cleaner, more secure future. Our investment will see us build the world's largest offshore wind farm and transform the grid to deliver greener electricity to millions.

Acting to address the challenge of climate change sits at the core of SSE's strategy. That's why we've linked our long‑term business goals to the United Nations global goals for sustainable development. Our Sustainability teams provide advice, support and education to lead change, embed best practice, and keep us on track with our goals.

Flexible benefits to fit your life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest‑free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact [e-mail] / 01738 344763 to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

Ready to apply?

Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.