Casual Retail Team Member

Cookfood; City of Edinburgh; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading food retailer in Edinburgh is seeking a Casual Retail Team Member to join their vibrant team. This role involves providing outstanding customer service, maintaining store presentation, and assisting with various retail tasks. No prior experience is necessary as training will be provided, but a customer-facing background is a plus. Employees enjoy excellent benefits, including paid breaks, staff discounts, and opportunities for growth within a caring and sustainable food business.

Benefits

Paid breaks

Paid leave on special occasions

Staff profit share

Wellbeing program

30% staff discount

Access to Smart Spending discounts

Team meals and events

Sustainability-focused workplace

Qualifications

• Experience in retail or customer-facing roles is advantageous but not required.
• Willingness to learn about products and their origin.
• Ability to maintain cleanliness and organization in the shop.

Responsibilities

• Provide exceptional customer service at all times.
• Assist customers with menu planning and product recommendations.
• Maintain shop cleanliness and restock shelves as needed.
• Operate the cash register accurately.
• Handle deliveries and assist in stocktaking.

Skills

Customer service

Cash handling

Stock management

Job description

Casual Retail Team Member - Edinburgh

Location: Edinburgh

Hours: Various Hours

Pay rate : £12.60 Per Hour (Yes, this includes paid breaks)

Join Our Retail Team!

There’s more to COOK than food: our shops play active roles in the communities they serve and that’s thanks to the warmth, knowledge and care of our Retail Team.

The Role

• Offer remarkable service, the customer is always more important than anything else you are doing.
• Use your knowledge to help customers plan menus or advise on catering for occasions. Talk to customers about upcoming offers, products and promotions.
• We are a food business – make sure the shop always looks immaculate, clean and spotless, stock is replenished and rotated, and the freezers are full.
• Be a whizz on the till. Operate it efficiently and accurately.
• Understand the shop paperwork, necessary legal checks and their purpose.
• Open up the shop. Close the shop and cash up.
• Check in deliveries and placing orders, assist with stock taking as required.
• Look smart with apron, and name badge on at all times.

Good to Have

If you are a foodie then great, but we will train you to know our products, including how and where they are made, and to understand what dishes suit which occasions.

Experience not necessary but previous experience of working in Retail or in a customer facing role would be the icing on the cake.

Other bits

If you tick most of these boxes but not all—don’t stress. We’re all about potential.

Excellent Benefits including

• Paid breaks
• Paid leave on your birthdays, moving house, become grandparent or your child starts school for the first time
• staff profit share
• Wellbeing program
• 30% staff discount
• Access to CookieJar Smart Spending discounts and free food perks.
• Team meals , events & away days
• Be part of a B-Corp-certified business that values sustainability, people, and the community.

And many more ‿.

What Cook is About

We’re a proudly independent, family-owned B Corp, which basically means we care. A lot. About our food. About our people. And about doing the right thing—even when it’s not the easy thing.

Our vision for COOK has always been that we are a place where EVERYONE is welcome. We want everyone to feel like they belong at COOK. We all have different roles, different abilities and different personalities. By collaborating we can do remarkable things. Whatever your story, if you would like to grow with COOK please apply.

£12.30 for the engagement period.