Casual Events Assistant

Peoplebank; North East; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading catering business in North East England seeks a customer-focused casual events assistant. This role involves assisting in event setups, helping attendees, and participating in cleanup activities. Applicants should be reliable, able to handle physical tasks, and have a customer-friendly attitude. Ideal candidates will ideally hold Health Safety and Food Hygiene Level 2 certificates. Join a dynamic team and contribute to memorable events.

Benefits

Enhanced maternity, paternity and adoptive leave

Cycle to work scheme

Recommend a friend bonus

Unrivalled individual training and development

Well-established apprenticeship programme

Employee assistance programme

Workplace pension

Excellent career progression

Qualifications

• Willingness to work on a casual basis to support event operations.
• Ability to understand and follow instructions from supervisors.
• Experience in customer or food preparation environment preferred.

Responsibilities

• Assist in the setup of event spaces.
• Provide assistance to event attendees.
• Participate in cleanup activities after events.
• Work collaboratively with other event staff.

Skills

Customer-friendly attitude

Reliable and punctual

Basic communication skills

Ability to handle heavy lifting

Team collaboration

Education

Health Safety Level 2 Certificate

Food Hygiene Level 2 Certificate

Job description

Contract: , Casual
Salary: 12.21
Hours: per week

One of eighteen first‑class county clubs within the domestic cricket structure of England and Wales. Here we cater for a number of different events through the year ranging from corporate and private meeting & events to the absolutely enthralling match days over the course of the year. With a variety of Food & Beverage outlets to choose from, it is an outstanding venue that offers attendees a fun day out.

We are looking for a customer focused casual events assistant to join our team at one of our prestigious client locations in Durham.

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Duties to include:

• Assist in the setup of event spaces, including arranging seating, setting up equipment, and preparing the venue for the event.
• Provide assistance to event attendees, including guiding them to their seats, answering basic questions, and offering general help.
• After events, participate in cleanup activities, which may include clearing tables, removing debris, and restoring the venue to its original condition.
• Work collaboratively with other event staff, following instructions and contributing to the overall success of the event.
• Perform assigned tasks effectively and efficiently, adhering to safety guidelines and event protocols.
• Be prepared to take on various roles or assist in different areas of event operations as needed.

You will have the following skills:

• Willingness to work on a casual basis, to support event operations.
• Reliable and punctual, arriving on time for assigned shifts.
• Capable of handling tasks that may involve heavy lifting, and standing for extended periods.
• Ability to work well as part of a team, following instructions and collaborating effectively with colleagues.
• Basic communication skills to understand and carry out tasks and follow instructions from supervisors.
• Willingness to take on various roles and responsibilities as needed during events.
• A customer‑friendly attitude and a willingness to assist event attendees as required.
• Ideally holds Health Safety Level & Food Hygiene Level 2 Certificates.
• Ability to demonstrate reasonable / good understanding and use of verbal English.
• Ability to demonstrate reasonable / good standard of written English and reading skills.
• Similar experience of customer and/ or food preparation environment is preferred.

Benefits

• Enhanced maternity, paternity and adoptive leave.
• Cycle to work scheme.
• Recommend a friend bonus.
• Unrivalled individual training and development.
• Well established apprenticeship programme.
• Employee assistance programme.
• Workplace pension.
• Excellent career progression within a leading independent contract caterer.

Sound like the ideal role for you? Apply today!

About us

Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.

Diversity and Inclusion at Thomas Franks

We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under‑represented, because we believe greater diversity leads to exceptional results and provides a better working life.