Casino Cloakroom Attendant — Elite Guest Experience

Metropolitan Casinos; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A premier gaming venue in Greater London is seeking a Cloakroom Attendant to provide efficient service in the cloakroom and toilet areas. The ideal candidate will have outstanding customer service skills and be methodical in their approach. Responsibilities include maintaining cleanliness, handling guests’ property, and following policies related to lost items. This position requires a high level of personal integrity and the ability to communicate effectively in English. Applicants must be aged 18 or above and have the right to work in the UK.

Benefits

50% off food and beverages in all UK venues

Extensive rewards platform with discounts

Company pension

Life assurance

Company sick pay

Financial advice services

Cycle to work scheme

Qualifications

• Aged 18 or above and have the right to work in the UK.
• Able to promote all areas of the Club and understand departmental operations and services.

Responsibilities

• Provide courteous and efficient service in the cloakroom & toilet areas.
• Comply with local policies in relation to handling guests’ property.
• Maintain clean and tidy cloakroom areas.
• Receive, keep, and return guests' property in the cloakroom.

Skills

Outstanding customer service skills

Exceptional interpersonal skills

Methodical and attentive to detail

Previous experience in a customer service environment

Team player

Ability to communicate in clear and concise English

Job description

A premier gaming venue in Greater London is seeking a Cloakroom Attendant to provide efficient service in the cloakroom and toilet areas. The ideal candidate will have outstanding customer service skills and be methodical in their approach. Responsibilities include maintaining cleanliness, handling guests’ property, and following policies related to lost items. This position requires a high level of personal integrity and the ability to communicate effectively in English. Applicants must be aged 18 or above and have the right to work in the UK.