Care Support Worker - Transfer Team

Transformationunitgm; Doncaster; On-site; GBP 25,000; Full time

Job summary

A leading NHS Trust in Doncaster is seeking dedicated Care Support Workers to join the Patient Transfer Team. This role involves assisting with the safe transfer of patients, providing fundamental personal care, and ensuring a smooth patient journey. Candidates should possess excellent communication skills and a willingness to learn, as thorough training will be provided. The successful applicants will work various shift patterns and be part of a supportive team committed to improving patient care.

Benefits

NHS Pension Scheme

Generous holiday entitlement

Health and wellbeing support

Learning opportunities

Qualifications

• Knowledge of personal care and related procedures.
• Experience working with people using customer care skills.
• Experience of working in a healthcare setting.

Responsibilities

• Assist qualified staff with patient transfers.
• Communicate with patients and relatives sensitively.
• Provide basic personal care to patients.

Skills

Good communication skills

Customer care skills

Teamwork

Basic Computer Skills

Education

GCSE Grade C in Maths and English

Vocational qualification at level 2

Job description

Employer Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust Employer type NHS Site Doncaster Royal Infirmary Town Doncaster Salary £24,465 Pro Rata Per Annum Salary period Yearly Closing 05/01/2026 23:59

Care Support Worker - Transfer Team

Band 2

Job overview

An exciting opportunity has arisen to work as part of the Patient Transfer Team at DRI. The role requires a dynamic and proactive individual who can work to support the effective flow of patients through the organisation.

Do you want to make a difference to the lives of people within your community? If so, we are looking for people with or without experience in care to join our busy hospital to care for our patients.

We will teach you everything you need to know and all we ask is that you are a caring and kind person with a genuine desire to help and support our patients by providing exceptional care. Our Care Support Workers provide some of the most personal and fundamental support to our patients so if you feel the above is you then we want to hear from you.

The post holder will provide assistance to qualified staff by the effective, prompt and competent undertaking of delegated duties. To work as part of a team, as directed by the team leader.

Please note, sponsorship is not available for this role.

Main duties of the job

The candidate must have excellent coordination and communication skills to ensure the timely transfer of patients across the organisation. You will be expected to work transferring patients to all areas to meet demand ensuring that patient safety and quality care support the patient’s journey. This also includes providing basic personal care.

It's really important to consider that some aspects of healthcare work can be distressing and unpleasant. You will be expected to help patients with personal care without being embarrassed or feeling awkward. You will need to be able to communicate sympathetically with patients, and distressed relatives, and care for patients who are very sick.

Working for our organisation

DBTH is one of Yorkshire’s Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.

At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

Benefits

• Extensive range of learning opportunities
• NHS Pension Scheme
• Generous holiday entitlement in line with Terms & Conditions
• Comprehensive health and wellbeing support
• NHS Car Lease schemes and a range of salary sacrifice scheme
• Discounts on restaurants, getaways, shopping and finance through external providers.

Detailed job description and main responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read this document carefully. Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Certificate of Sponsorship

Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please follow the link UK Visas and Immigration - GOV.UK. Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

We are recruiting for full time & part time (minimum of 15 hours) positions, covering a variety of shift patterns, including a 24 hour, 7 day a week shift pattern (rotational shifts, with enhanced pay for weekends and nights).

Post may involve working long days/nights, weekends, bank holidays, Easter and Christmas.

You will be required to complete the Care Certificate qualification as part of your ongoing training. The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors. The qualification is made up of the 15 minimum standards that should be covered if you are 'new to care' and will form part of a robust induction programme.

Person specification

Qualifications & Training

• Knowledge of personal care and related procedures
• Basic Maths and literacy
• Vocational qualification at level 2 or equivalent relevant experience.
• GCSE Grade C in Maths and English or educated to the equivalent.

Knowledge & Experience

• Experience working with people using customer care skills.
• Knowledge and understanding of current healthcare issues.
• Experience of working in a healthcare setting and/or providing personal care.
• Basic Computer Skills

Personal Attributes & Skills

• Be able to demonstrate good communication skills, work within the multidisciplinary team.
• Well-motivated, genuine desire to care for people.
• Must be able to work within a team. Support and assist in the safe and effective delivery of personal care.
• Good standard of written skills
• Demonstrate enthusiasm, motivation, accept and support changes within the role/service.
• Ability to record and report relevant information regarding patient needs.

Use of Artificial Intelligence (AI) when writing job applications

If you choose to use AI or other tools to assist in writing your application, it's essential to personalise this information, particularly your supporting statement.

While AI can help streamline the writing process, these tools cannot fully grasp the context or requirements of the job you’re applying for, nor can they accurately reflect your skills, knowledge, and experience. It is crucial that you personalise your supporting statement by articulating these in your unique voice.

Relying solely on AI to write your application or supporting statement is not advocated by DBTH and could negatively impact your chances of success in the application process.

1. Usually lack relevance and fail to address the key criteria outlined in the job description and person specification. may come across as generic and fail to distinguish you from other applicants.
2. May be ambiguous or open to misinterpretation. Without careful review and editing, the supporting statement could convey messages that are unclear or misconstrued by hiring managers.
3. May include qualifications, skills, knowledge or experience that you do not possess, potentially leading to misrepresentation.

• Please note that all correspondence will be sent you to via email. If you are offered a job, information will be transferred into the national NHS Electronic Staff Records system. In submitting an application form, you authorise our Trust to confirm any previous NHS service details via the ESR IAT process should you be appointed.
• We reserve the right to close down this advert early should there be a high number of applicants.
• The Trust is committed to its obligations in accordance with the Equality Act 2010, and we positively encourage applications from all sections of the community.
• All employment with the Trust is subject to a number of NHS Employment Checks being met to a satisfactory standard including verification of identity, eligibility to work in the United Kingdom, references and qualifications in addition to professional registration, a disclosure and barring records check and occupational health check if these are deemed to be a requirement for the position to be undertaken. The Trust is now passing the charge for undertaking a DBS check on to candidates in the event that they are successfully appointed into the post for which they have applied. Please note that this check will be charged for in two instalments when you commence employment with Doncaster & Bassetlaw Teaching Hospitals NHS Foundation Trust. By applying for this vacancy you are agreeing to this undertaking in the event you are successfully appointed.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if we receive a high number of applicants, please complete and submit your application in good time to avoid disappointment.