Campus Student Support Lead — Wellness & Training

TESOL International Association; Leicester; On-site; GBP 26,000 - 31,000; Full time

Job summary

A prominent educational institution is seeking a Student Support Coordinator to provide comprehensive support and guidance to a diverse student population on-site in Leicester. The successful candidate will manage a small team and ensure effective communication and operational excellence. Responsibilities include assisting students with academic and personal needs and collaborating with various departments to enhance student experience. Competitive salary and benefits package offered.

Benefits

Annual leave (7.2 weeks)

Workplace pension scheme

Training and self-development opportunities

Gym membership discounts

Retail discount schemes

Cycle to work scheme

Qualifications

• Experience in team management, handling student special needs queries.
• Experience leading and training a small team.
• Experience collaborating with multidisciplinary teams.

Responsibilities

• Motivate and support administrative staff in Student Support Office.
• Act as first point of contact advisor for student queries.
• Manage exceptional inquiries and provide support.

Skills

Team management

Handling student special needs

Data handling

Collaboration with multidisciplinary teams

Education

Bachelor's degree

Job description

A prominent educational institution is seeking a Student Support Coordinator to provide comprehensive support and guidance to a diverse student population on-site in Leicester. The successful candidate will manage a small team and ensure effective communication and operational excellence. Responsibilities include assisting students with academic and personal needs and collaborating with various departments to enhance student experience. Competitive salary and benefits package offered.