Campus Hub Officer: Elevate Student Welcome & Events

Central Law Training; Greater London; On-site; GBP 27,000; Full time

Job summary

A leading educational institution in London seeks a Campus Hub Officer to provide outstanding student support and coordinate events. The role requires excellent communication skills and experience in customer service within a higher education environment. Responsibilities include assisting student enrollment, managing enquiries, and promoting campus activities. This is a full-time position with a salary of £27,000, offering 30 days of annual leave and various staff benefits.

Benefits

30 days annual leave (+ Bank Holidays)

Staff and student discount access

Private Medical Scheme

Life Assurance

Contributory Pension Scheme

Season Ticket Loans

Qualifications

• Experience providing frontline customer service or student support, ideally in a higher education environment.
• Understanding of excellent customer service principles and the importance of a welcoming student experience.
• Excellent written and verbal communication skills, able to explain information clearly.

Responsibilities

• Support the Campus Hub Manager with coordination of events and activities.
• Assist with student enrolment and registration management.
• Triage and elevate complex support queries appropriately.
• Promote on-campus activities, including student inductions and workshops.

Skills

Frontline customer service experience

Excellent communication skills

Problem-solving abilities

Understanding of customer service principles

Job description

A leading educational institution in London seeks a Campus Hub Officer to provide outstanding student support and coordinate events. The role requires excellent communication skills and experience in customer service within a higher education environment. Responsibilities include assisting student enrollment, managing enquiries, and promoting campus activities. This is a full-time position with a salary of £27,000, offering 30 days of annual leave and various staff benefits.