Cafe Supervisor - The British Museum

Benugo Limited; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading catering company is seeking a passionate Café Supervisor for its operation at a famous cultural destination in London. The role involves overseeing daily operations, ensuring quality service, and leading a team in a fast-paced environment. Ideal candidates will have strong leadership abilities, food knowledge, and a commitment to exceptional customer experience. Competitive compensation includes hourly pay and various employee benefits.

Benefits

Free lunch on shift

Endless tea and coffee on shift

50% discount on food and soft drinks

Life Assurance

Employee discounts at retailers

Access to Employee Assistance Programme

Qualifications

• Experience as Café Supervisor in high volume operations is required.
• Ability to motivate and inspire a team.
• Outstanding customer service and leadership skills.

Responsibilities

• Oversee day-to-day operations and ensure high service standards.
• Support management in improving sales and service.
• Ensure compliance with Food and Health & Safety regulations.
• Act as a manager in their absence.
• Manage stock control and schedule tasks.

Skills

Communication

Leadership

Food and Beverage Knowledge

Customer Service

Job description

We’re on the lookout for a passionate and experienced Café Supervisor to join our vibrant team at one of the most iconic cultural destinations in the world — The British Museum.

Our cafés serve freshly brewed coffee, delicious sandwiches, vibrant salads, and indulgent cakes — all crafted with care and quality. As part of the Benugofamily, we’re committed to creating memorable experiences for every guest, just as unforgettable as the museum’s treasures like the Rosetta Stone.

As a Café Supervisor, you’ll play a key role in the day-to-day operations — from taking orders and preparing coffee to overseeing units. You’ll lead by example, ensuring exceptional service and smooth operations throughout the day.

We’re a 7-day operation, so we’re looking for candidates with full-time availability and the flexibility to work any day of the week (Monday–Sunday). Shifts typically run between 9:00am and 7:00pm, with occasional later finishes on Fridays (up to 9:00pm).

About the Cafe Supervisor role

• To oversee the day-to-day operations by ensuring that our product and the service we provide are of highest standard at all times
• To support management team in working towards improving sales and service
• Ensuring high levels of Food and Health & Safety are maintained at all times
• Act as manager in management absence and motivate the team
• Cash up duties after training
• Stock control
• Schedule design and daily allocation of tasks.

About you

• A Cafe Supervisor experienced working in high volume operations
• Excellent communicator and leader with the ability to motivate and inspire
• The ideal candidates will possess good food and beverage knowledge in addition to outstanding customer service, and leadership skills.

We Offer

Salary: £13.50 per hour

Shifts: 5 days out of 7

Contract: Full Time/ Permanent

Additional Information

Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:

• Free lunch on shift
• Endless tea and coffee on shift
• 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
• Competitive rate
• Life Assurance
• Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
• Employee discounts at several retailers (via Hapi app) & fitness providers
• Access to our Employee Assistance Programme & our trained Mental Health First Aiders

If this sounds like the role for you, apply now!