Café Manager

Cycle Exchange Limited; Kingston upon Thames; On-site; GBP 30,000 - 40,000; Full time

Job summary

A café and retail business in Kingston upon Thames seeks an experienced Café Manager to lead their in-store café. In this hands-on role, you'll manage a team, oversee food safety, and develop menus, all while sharing in the café's profits. Ideal candidates will have café management or senior barista experience, strong leadership and customer service skills, and a passion for creating an excellent customer experience. Join us to make a significant impact on our café's performance and customer engagement.

Benefits

Competitive salary

Profit share linked to performance

Autonomy in café operations

Supportive team environment

Qualifications

• Experience in café management or as a senior barista is essential.
• Knowledge of food safety practices and compliance is required.
• Must possess a commercial mindset that drives performance.

Responsibilities

• Lead and develop a team of baristas.
• Manage stock and supplier relationships.
• Oversee food safety compliance and inspections.
• Create seasonal menus and drive café profitability.

Skills

Café management

Food safety knowledge

Leadership skills

Customer service

Job description

Run our café like it’s your own.

We’re looking for an experienced, motivated Café Manager to take full ownership of our in-store café. This is a hands‑on leadership role with real autonomy, creative input, and a profit share that rewards you for building a successful business.

You’ll manage the team, develop the menu, oversee food safety, control stock and suppliers, and work on the bar alongside your team. If you’re someone who thrives on responsibility and wants more than just “running shifts,” this role is for you.

The role will be an integral part of the wider Cycle Exchange in‑store leadership team, collaborating closely with retail sales, workshop, and operations to deliver a seamless, premium customer experience. The café is a key touchpoint within the Cycle Exchange journey, supporting community, events, and customer dwell time, and this role plays an active part in shaping how the café contributes to the overall commercial performance and brand experience of the business.

What You’ll Be Doing

• Leading and developing a team of baristas
• Creating rotas, hiring staff, and ensuring all shifts are covered
• Managing stock, suppliers, and deliveries
• Owning food safety, compliance, and inspections
• Planning and developing seasonal menus
• Handling customer enquiries and resolving issues
• Working hands‑on as a barista
• Driving revenue and profitability — and sharing in the success
• Collaborating closely with the wider Cycle Exchange retail, workshop, and operations teams to deliver a seamless in‑store experience

What We’re Looking For

• Café management or senior barista experience
• Strong food safety and compliance knowledge
• A commercial, owner‑style mindset
• Great leadership and customer service skills

What You’ll Get

• Competitive salary
• Profit share linked to café performance
• Autonomy to shape the café and grow it
• A supportive wider team and great working environment

If you want a café role where your ideas, effort, and leadership genuinely matter — we’d love to hear from you.