Cafe Local GM - Lead Team & Guest Experience

SSP Deutschland GmbH; Kettering; On-site; GBP 32,000; Full time

Job summary

A leading global food travel company is seeking a General Manager for the Cafe Local at Kettering Station. The ideal candidate will possess strong leadership skills and a passion for customer service. Responsibilities include leading and coaching the team, driving sales, and ensuring operational excellence. The position offers a competitive salary of £32,000, along with perks like discounted meals, wellbeing support, and opportunities for professional development.

Benefits

Discounted meal on shift

Colleague discount - up to 50%

Friends & Family discount up to 20%

Access to digital GPs, 24/7 helpline

Wellbeing support and family friendly leave

Life assurance

Apprenticeships and development opportunities

Share incentive plan (SIP)

Qualifications

• Inspirational leader with experience in hospitality management.
• Ability to coach and develop team members.
• Strong communication and relationship management skills.

Responsibilities

• Lead and train the team to deliver operational excellence.
• Drive sales and maximize profits through effective leadership.
• Ensure compliance with internal guidance and safety regulations.
• Build strong relationships with stakeholders and partners.

Skills

Team Leadership

Customer Service Excellence

Sales Growth

Coaching and Development

Job description

A leading global food travel company is seeking a General Manager for the Cafe Local at Kettering Station. The ideal candidate will possess strong leadership skills and a passion for customer service. Responsibilities include leading and coaching the team, driving sales, and ensuring operational excellence. The position offers a competitive salary of £32,000, along with perks like discounted meals, wellbeing support, and opportunities for professional development.