Cafe Customer Experience Specialist

Marks & Spencer Plc; Altrincham; On-site; GBP 22,000 - 25,000; Full time

Job summary

A prominent retail company in Altrincham is looking for a Cafe Customer Assistant. The role involves providing excellent customer service, utilizing digital tools, and supporting team efforts in delivering a high-quality café experience. Ideal candidates should be digitally confident, flexible, and possess strong communication skills, ensuring an inviting atmosphere for customers. Join the team to make every customer feel valued while helping to drive sales with your product knowledge and service excellence.

Qualifications

• Strong understanding of customer service principles.
• Ability to work in a fast-paced environment.
• Effective communication skills.

Responsibilities

• Provide outstanding service to café customers.
• Maintain cleanliness and hygiene standards.
• Utilize digital tools to enhance customer experience.
• Collaborate with team members to ensure smooth operations.

Skills

Digital confidence

Team player

Flexibility

Attention to detail

Tools

Digital menus

In-store devices

Job description

A prominent retail company in Altrincham is looking for a Cafe Customer Assistant. The role involves providing excellent customer service, utilizing digital tools, and supporting team efforts in delivering a high-quality café experience. Ideal candidates should be digitally confident, flexible, and possess strong communication skills, ensuring an inviting atmosphere for customers. Join the team to make every customer feel valued while helping to drive sales with your product knowledge and service excellence.