Business Systems Analyst: Elevate Hospitality Tech

Peoplebank; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

A vibrant social club in London seeks a detail-oriented Business Systems Analyst to enhance their technology. The role involves improving systems for exceptional customer experiences, leading projects, and ensuring efficient integrations. Candidates should have proven digital platform delivery experience, strong CRM skills, and familiarity with AI technologies. The position offers a competitive salary, extensive holiday, and various employee benefits, fostering a culture of growth and innovation.

Benefits

Competitive salary

20 days holiday plus additional days

50% discount in restaurants

Generous 'Refer a Friend' scheme

Financial well-being support

24/7 mental health support

Growth opportunities

Company pension scheme

Qualifications

• Proven experience in delivering user-focused digital platforms.
• Strong CRM experience including data management and reporting.
• Experience managing multiple digital platforms and integrations.

Responsibilities

• Partner with teams to analyse and enhance business processes.
• Lead implementation and integration of hospitality systems.
• Act as subject-matter expert leading workshops and testing.

Skills

User-focused digital platforms

CRM experience

Data management

AI technologies

Problem-solving skills

Collaborative communication

UX mindset

Tools

Salesforce

Google Cloud

Job description

A vibrant social club in London seeks a detail-oriented Business Systems Analyst to enhance their technology. The role involves improving systems for exceptional customer experiences, leading projects, and ensuring efficient integrations. Candidates should have proven digital platform delivery experience, strong CRM skills, and familiarity with AI technologies. The position offers a competitive salary, extensive holiday, and various employee benefits, fostering a culture of growth and innovation.