Business Services Co-ordinator

NHS; Pudsey; On-site; GBP 26,000 - 28,000; Full time

Job summary

A healthcare organization in the UK seeks a Business Services Coordinator to assist in HR, finance, and facilities management. The role involves coordinating key business services, ensuring compliance with health & safety regulations, and supporting the Practice Manager. Candidates should be educated to GCSE level in English and Maths, with strong planning and communication skills. A proactive attitude and proficiency in Microsoft Office are essential. Salary ranges from £26,598 to £27,651 annually, depending on experience.

Responsibilities

• Co-ordinate HR function and projects.
• Support facilities management and safety standards.
• Assist finance function for cost management.
• Maintain technology and information systems.
• Provide regular business process reports.

Skills

Planning and organising

Communication skills

Attention to detail

Relationship building

Confidentiality

Teamwork

Flexibility

Microsoft Office proficiency

Education

GCSE grade C/4 or equivalent in English and Maths

Job description

This position will report to the Practice Manager and will support the co‑ordination and delivery of key business services activities within deadlines set by the Practice Partners, Primary Care Network (PCN), Integrated Care Board (ICB) and NHS England.

Supporting key business areas: Human Resources (HR), Facilities Management, Finance and Information Systems & Technology whilst also ensuring finance budgets are met, engagement of third‑party services, risk assurance and compliance.

This is an exciting role where the successful applicant will be able to work with the Practice Manager to manage the day‑to‑day business whilst also supporting shaping and delivering future business strategy.

This job description is subject to a flexibility clause and may change according to business requirements.

Job responsibilities

• Co‑ordination and support the HR function, working with the Practice Manager, Managers and Site Coordinators together with our HR company to provide accurate and timely HR management administration and key projects e.g. annual leave management, absence management, recruitment, onboarding, leavers, workforce reporting, HR process controls and updates, etc
• Co‑ordinate and support of the facilities function, working with Practice Manager to deliver effective building management and maintenance with third‑party suppliers to meet health & safety standards, and to provide a good working environment for colleagues across the buildings.
• Co‑ordinate and support the finance function, working with the Practice Manager to deliver cost management and all financial information required by accountants ICB and NHS England
• Co‑ordinate and maintain the technology and information systems supporting the practice, developing new systems and supporting new projects.
• Provide regular reports and audits from Practice Systems to effectively manage Business Services process e.g. Annual leave, Absence, Training, Appraisals, new starters and leavers, Risk Assurance, CQC reporting, etc.
• Co‑ordination and support for the Practice Manager to deliver key Business Services activities and projects to ensure that our colleagues have the support and tools to do their roles to deliver a quality service to our patients.

About us

We are a forward‑thinking organisation, operating in an extremely fast‑paced environment.

You’ll find yourself working with a variety of highly motivated, supportive and experienced colleagues, where no two days are the same.

We work collaboratively with our GP practices to offer better services and improve access for our patients.

Qualifications

• Educated to GCSE grade C/4 or equivalent in English and Maths

Experience

• Excellent planning and organising skills with the ability to reprioritise and manage workloads to hit business deadlines
• Good communication skills, written and verbal
• Excellent attention to detail and accuracy with the ability to collate, interpret and simplify data/information for Managers to review
• Be able to influence and build relationships at all levels with internal and external stakeholders and suppliers
• Ability to maintain confidentiality and professionalism
• Able to work on your own and within a team environment
• Able to demonstrate flexibility and adaptability in a changing and challenging business environment
• Must be able to confidently use Microsoft packages including Outlook, Excel, Word and be able to learn new systems quickly
• Have a proactive, can‑do attitude where there may not be any immediate answer or solution
• Facilities/building management
• Understanding of Health & Safety/Risk Management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£26,598 to £27,651 a year Depending on experience