Business Operations Analyst- Telford

FDM Group Ltd.; Telford; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading global consultancy firm in Telford is seeking a Business Operations Analyst to enhance operational efficiency across practices. This initial 6-month contract will involve strategic alignment, governance, and continuous improvement efforts. Ideal candidates should have at least 2 years of relevant experience and possess strong organizational and communication skills. Opportunities for career development and global assignments are available.

Benefits

Career coaching and mentoring

Opportunities to work abroad

Annual leave and workplace pension

Qualifications

• At least 2 years’ experience in business operations, resource management, or stakeholder engagement.
• Strong organisational and problem-solving skills.
• Excellent communication and relationship-building abilities.
• Collaborative mindset with a passion for continuous improvement.

Responsibilities

• Help align business operations with organisational goals.
• Contribute to governance frameworks and communication strategies.
• Identify and support opportunities to enhance services.
• Assist with financial forecasting and resource planning.
• Act as a liaison, ensuring smooth issue resolution.

Skills

Organisational skills

Problem-solving skills

Communication skills

Relationship-building abilities

Proficient in MS Office (Word, Excel, PowerPoint)

Job description

About The Role

FDM is a global business and technology consultancy seeking Business Operations Analysts to work for our global Systems Integrator client. This is initially a 6-month contract with potential to extend.

Our client is seeking a Business Operations Analyst to join their team and support the leadership of their practices. As a key member of the Operations Team, you’ll work closely with the Business Operations Partner to drive efficiency, consistency, and innovation across Practice operations. You’ll build strong relationships, anticipate needs, and help empower the team to deliver outstanding results.

Responsibilities

• Strategic Alignment: Help align business operations with organisational goals, ensuring seamless delivery of services, tools, and processes
• Governance & Communication: Contribute to governance frameworks and communication strategies that keep stakeholders aligned and informed
• Continuous Improvement: Identify and support opportunities to enhance services, streamline processes, and implement best practices
• Data & Planning: Assist with financial forecasting, reporting, and resource planning to support strategic decisions
• Stakeholder Engagement: Act as a liaison, ensuring smooth issue resolution and alignment with business priorities

Key Deliverables

• Clear objectives and governance structures
• Communications and reporting
• RAID management and risk mitigation
• Resourcing and recruitment support
• Financial and capacity planning
• Practice support and HR process coordination

About You

• At least 2 years’ experience in business operations, resource management, or stakeholder engagement
• Strong organisational and problem‑solving skills
• Excellent communication and relationship‑building abilities
• A collaborative mindset and a passion for continuous improvement
• Proficient skills with the MS suite (Word, Excel, PowerPoint)

About Us

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia‑Pacific, and a global workforce of over 3,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award‑winning employer and is listed on the FTSE4Good Index.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

Why join us

• Career coaching, mentoring and access to upskilling throughout your entire FDM career
• Assignments with global companies and opportunities to work abroad
• Opportunity to re‑skill and up‑skill into new areas, develop non‑linear career paths and build a skillset within your field
• Annual leave and workplace pension