Business Manager

JLL; City of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading real estate firm in London is seeking a Business Manager to lead administrative operations and provide comprehensive people support. The ideal candidate will have experience in administrative leadership and human resources management, ensuring operational excellence and employee satisfaction through various strategic initiatives.

Qualifications

• 5+ years of experience in an administrative or operational role.
• Experience in human resources management is a plus.
• Strong communication and interpersonal skills.

Responsibilities

• Oversee day-to-day administrative operations and implement process improvements.
• Support employee onboarding, orientation, and integration processes.
• Monitor operational metrics to identify improvement opportunities.

Skills

Administrative leadership

Human resources support

Conflict resolution

Performance management

Data accuracy in HRIS

Job description

**JLL empowers you to shape a brighter way**.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**Business Manager****Position Overview**We are seeking a dynamic Business Manager to lead administrative operations while providing comprehensive people support across the organization. This role combines strategic administrative oversight with hands-on human resources support, ensuring operational excellence and employee satisfaction.**Key Responsibilities****Administrative Leadership*** Oversee day-to-day administrative operations and implement process improvements* Manage office facilities, vendor relationships, and administrative budgets* Develop and maintain administrative policies and procedures* Coordinate cross-departmental projects and initiatives* Ensure compliance with corporate policies and regulatory requirements* Manage administrative staff and delegate responsibilities effectively**People Support & Human Resources*** Partner with HR on employee onboarding, orientation, and integration processes* Provide first-line support for employee questions regarding policies, benefits, and procedures* Assist with performance management processes and employee development initiatives* Support conflict resolution and workplace issue management* Coordinate training programs and professional development opportunities* Maintain employee records and ensure data accuracy in HRIS systems* Support recruitment efforts including interview coordination and candidate communications**Operations Management*** Monitor and analyse operational metrics to identify improvement opportunities* Manage administrative technology systems and coordinate IT support* Oversee document management and record-keeping systems* Coordinate travel arrangements and expense management processes* Support executive administrative needs and special projects#LI-JA1 **Location:**On-site –London, GBRIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email [e-mail] or call +**44** (**0**)**20 7493 4933** to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL.***JLL Privacy Notice***Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .