Business Intelligence Analyst

Backontracksolutions; West Bridgford; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading business intelligence firm is seeking a Business Intelligence Analyst to improve forecasting and provide insights using large data sets. This hybrid role in Nottingham requires experience in data analysis, data ETL, and visualization tools like Power BI. A comprehensive benefits package is offered, including a great compensation and flexible work environment.

Benefits

Flexible work environment

Great compensation package

25 days annual leave

Healthcare benefits

Qualifications

• Demonstrable experience analysing large data sets from varied sources.
• Experience developing sustainable, insightful, automated OI/BI.
• Hands-on experience with data warehousing design and principles.

Responsibilities

• Analyse important service, forecasting metrics to enhance reporting.
• Communicate with partners to ensure information adaptation.
• Provide insight and data-driven recommendations to leadership.

Skills

Data analysis

Data visualization

Data ETL

Partner management

Tools

Power BI

Azure Data Factory

AWS Glue

Job description

Join to apply for the Business Intelligence Analyst role at Back on Track! Solutions

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland.

Job Description

Internal Grade D. The mission of the Business Intelligence function is to become the center of excellence across Service, providing trusted data and insights to our partners in a simple way. We want to set the bar for what great is whilst ensuring efficiencies are optimised. You will be the contact for many partners for their MI and intelligence requirements, which means that you will need to be a visible advocate of using intelligence to improve forecasting to recommend solutions and deliver applicable insight. Our data is vast and from many sources, so you will need to be comfortable working with different product and technical owners to manage the data into operations. This will then provide the opportunity for you to develop automated reporting, self‑serve dashboards and guide greater forecasting accuracy and insight as we move towards our long‑term goals of creating a main data repository. This is a hybrid position based at the Sir John Peace Building, Nottingham reporting to the Head of Forecast & Capacity Planning.

Main Role Activities

• Analyse important service, forecasting metrics, and enhancing existing views to bring greater focus and clarity to our reporting
• Communicate with partners, ensuring information being shared is understood to ensure the highest levels of adaptation
• Identify and recommend solutions using data to support resolutions
• Oversee prioritisation of activity for partners, challenging the order of delivery
• Provide insight and clear data‑driven recommendations to the Operations leadership team
• Remain current on the latest tools and tech to deliver a modern Operational Intelligence service to partners
• Adapt and develop the OI service offering to the operation based on both core & strategic needs, ensuring fit for purpose & fit for use insight is available for differing audience requirements
• Improve internal processes and manage customer and partner expectations whilst implementing changes

Qualifications

• Demonstrable experience analysing large data sets from varied sources
• Experience developing sustainable, insightful, automated OI/BI
• Experienced with data ETL (Azure Data Factory, AWS Glue, Postman, SSIS), manipulation and data visualisation tools (Power BI / Tableau)
• Hands‑on experience data warehousing (DBA) design and principles
• An understanding of forecasting principles and main contact centre metrics
• Partner management experience

Main Technologies

• Power BI
• Azure Data Factory
• API Development

Benefits Package Includes

• Flexible work environment, working hybrid or in the office if you prefer
• Great compensation package and discretionary bonus plan
• Core benefits include pension, Bupa healthcare, ShareSave scheme and more
• 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Information Technology

Industries

• Business Intelligence Platforms

Location

Nottingham, England, United Kingdom

Experian is proud to be an Equal Opportunity and affirmative action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.