Business Change Project Manager

Stevenage Borough Council; Stevenage; Hybrid; GBP 46,000 - 50,000; Full time

Job summary

A local council in the United Kingdom is seeking a Business Change Project Manager to lead customer-centered change projects that improve digital experiences and services. The ideal candidate will have strong project management skills and experience using Agile or Waterfall methodologies, as well as excellent interpersonal skills. The position offers a salary range of £46,142 to £49,282 per annum and flexible working options. Additional benefits include a pension scheme, generous holidays, and various employee discounts.

Benefits

Pension Scheme

Flexible working

25 days holiday rising to 31 days

Employee Assistance Programme

Cycle to Work scheme

Qualifications

• Experience in project delivery using Waterfall and Agile methods.
• Ability to work flexibly in a team environment.
• Strong interpersonal skills and innovative mindset.

Responsibilities

• Manage delivery of complex projects within Business Change.
• Translate user needs into deliverables and navigate project risks.
• Measure outcomes to provide realisation of value for customers.

Skills

Project management

Interpersonal skills

Agile methodologies

Waterfall methodologies

Job description

# Business Change Project ManagerJob Reference012863FunctionBusiness Change & DigitalSalary£46,142 to £49,282 pa – pro rata for hours workedStatusFull TimeJob TypeFixed Term ContractHours Of Work37### More detailsJOB TITLE Business Change Project Manager POST NUMBER 012863 WEEKLY WORKING HOURS 37 SALARY RANGE £46,142 to £49,282 pa – pro rata for hours worked TYPE OF CONTRACT Fixed Term (12 months) LOCATION Stevenage / Hybrid ABOUT THE ROLE Our Business Change & Digital team is expanding, and we are on the lookout for passionate and curious people who have a deep experience and knowledge of project management and a desire to support and inspire others. As part of the Business Change, the Project Manager will play a pivotal role in ensuring that the Council provides excellent customer experience across all channels and modernises the way we work by delivering customer centred change projects to improve digital customer experience, provide the right service at the right time, enable staff to be more productive and have more impact, reduce costs, better utilise technology and develop and embed work as a thing we do rather than a place we go to. As a project manager you’ll be welcomed into our in-house delivery team alongside project and programme managers, business analysts and digital developers. Key responsibilities include managing delivery of complex projects within Business Change, from initiation and discovery into delivery across multiple teams and with partners, translating user needs into deliverables, navigating risks, managing budgets and measuring outcomes to provide realisation of value for customers and the council. ABOUT YOU It is essential that you are open minded and flexible in your approach and great at working in a team. Most importantly you will be up for the challenge of making service and local government better. The ideal candidate will be an innovative self-motivated individual with strong interpersonal skills and experienced in project delivery using Waterfall and / or Agile methods. OUR BENEFITS • Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants • Flexible working: available upon request, subject to operational requirements. • Part time and Job share opportunities - all our full-time vacancies are open to job share unless otherwise stated. • A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. • 25 days holiday rising to 31 days (depending on Local Government service) • An extensive range of learning and development opportunities • Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family and relationship issues • Season ticket loans and discounts for public transport • Cycle to Work scheme • Stevenage Credit Union: secure savings, free life insurance and access to cheap loans. • Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC) • Discounted Health and Fitness membership • Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union. HOW TO APPLY All applications must be made on online - please visit https://jobs.stevenage.gov.uk/StevenageBorough/Home For an informal discussion about this role please contact Name Richard Warren Job Title Business Change Programme Manager Email [e-mail] Closing date for receipt of applications: 04 January 2026 Interviews will be held week commencing: 12 & 19 January 2026 Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities