Business Analyst (IT & Software) Ambika Technologies

Ambikatechs; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A technology solutions company in Birmingham is seeking a skilled Business Analyst to bridge business requirements and technology solutions. The ideal candidate will analyze processes and support digital projects including ERP and CRM implementations. Key responsibilities include gathering requirements, preparing functional specifications, and working in Agile teams. A proven background in IT and software is essential.

Qualifications

• Proven experience as a Business Analyst in IT.
• Strong analytical and problem-solving skills.
• Ability to create user stories and functional specifications.

Responsibilities

• Gather and analyze requirements from stakeholders.
• Conduct workshops to map business processes.
• Prepare functional specifications and BRDs.
• Work closely with software development teams.
• Conduct gap analysis for IT solutions.

Skills

Business analysis

IT solutions

Agile methodologies

Stakeholder engagement

Tools

ERP systems

CRM software

Job description

Overview

We are hiring a Business Analyst with IT and software experience to bridge the gap between business requirements and technology solutions. You will play a key role in analyzing processes, defining requirements, and supporting digital projects.

Responsibilities

• Gathered and analyzed requirements from stakeholders
• Conducted workshops to map business processes
• Prepared functional specifications and BRDs
• Worked closely with software development teams
• Conducted gap analysis for IT solutions
• Created workflow diagrams and process models
• Assisted in ERP and CRM implementations
• Participated in Agile ceremonies (scrum, sprint planning)
• Prepared user stories and acceptance criteria
• Facilitated UAT sessions with business teams
• Ensured system designs met compliance standards
• Collaborated on data migration and testing activities
• Supported business change management initiatives
• Delivered post-implementation support
• Maintained documentation of system processes