Business Analyst

Nottinghamshire; West Bridgford; Hybrid; GBP 44,000 - 50,000; Full time

Job summary

A local government organization in West Bridgford is seeking an experienced ICT Business Analyst to lead business analysis activities. The successful candidate will engage with stakeholders to define requirements and improve business processes, ensuring the delivery of measurable benefits. Candidates should have at least 3 years of experience and strong communication skills. This role offers a hybrid working environment and opportunities for professional development.

Benefits

Flexible working arrangements

Good pension scheme

Opportunities for professional development

Qualifications

• At least 3 years’ experience as a Business Analyst in an ICT environment.
• Strong knowledge of business analysis lifecycle.
• Proven experience in delivering business change and process improvement.

Responsibilities

• Lead business analysis on ICT and transformation projects.
• Elicit and document business, functional and technical requirements.
• Analyse and redesign business processes to improve services.

Skills

Business analysis lifecycle

Stakeholder management

Communication skills

Education

Degree or equivalent experience

BCS / ISEB certification

Job description

Salary

£44,075 - £49,282 per annum

Type of vacancy

Permanent

Work pattern

Full Time

Hours per week

37

Work Base

County Hall, West Bridgford, NG2 7QP

Working Arrangements

Hybrid

Competency Framework

Tier 7b

Number of posts

1

Interview date

Week commencing 09/02/2026

Closing Date

06 February 2026 23:55

About The Role

We’re seeking an experienced ICT Business Analyst to lead business analysis activities on behalf of the ICT department. You’ll work with senior stakeholders, architects, delivery teams and partners to define requirements, improve business processes, and enable delivery of measurable business benefits.

Key Responsibilities

• Lead business analysis on ICT and transformation projects
• Elicit and document business, functional and technical requirements
• Produce business cases and support investment decisions
• Analyse and redesign business processes to improve services
• Work closely with technical teams
• Support solution testing and user acceptance
• Define and support benefits realisation plans
• Engage and influence senior stakeholders

About You

You will have:

• At least 3 years’ experience as a Business Analyst in an ICT environment
• Strong knowledge of the business analysis lifecycle
• Proven experience delivering business change and process improvement
• Excellent communication, facilitation and stakeholder‑management skills

Desirable

• Degree or equivalent experience
• Business Analysis qualifications (e.g. BCS / ISEB)
• PRINCE2 or Agile certification
• Experience in public‑sector or complex multi‑partner environments

What We Offer

• Flexible and hybrid working arrangements
• Good pension scheme and annual leave allowance
• Opportunities for professional development and training
• Supportive working environment focused on continuous improvement
• The opportunity to work on meaningful, high‑impact public‑sector projects

Appointment to this post is subject to a Disclosure and Barring Service check. Disabled applicants who meet the essential shortlisting requirements will be guaranteed an interview. A job share scheme is available for all full‑time posts: both permanent and temporary, unless otherwise stated. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks. Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation. Therefore, the County Council encourages applications from all, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.