Business Analyst

Link Group; Leeds; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading financial services company in Leeds is seeking a Business Analyst for a 12-month fixed-term contract. You will provide high-quality business analysis and support organizational change projects, working closely with stakeholders to define operating models and document business requirements. The ideal candidate has at least 2 years of experience in a similar role. This position offers a hybrid working arrangement with competitive benefits.

Benefits

26 days annual leave and extra leave days

Health and wellbeing rewards

Employee recognition programme

Company pension scheme

Medical insurance

Life assurance

Qualifications

• At least 2 years demonstrable experience as a Business Analyst, preferably within Financial Services.
• Exceptional verbal and written communication skills.
• Strong analytical and problem-solving skills.

Responsibilities

• Detail every process within Share Plans, reviewing and defining necessary changes.
• Prepare business requirements documents that meet stakeholder needs.
• Actively support Technical Analysts in completing technical specifications.

Skills

Verbal and written communication skills

Analytical skills

Problem-solving skills

Facilitation and presentation skills

Organisational skills

Stakeholder management skills

Education

2 years experience as a Business Analyst

Tools

Microsoft Office

Job description

Business Analyst – 12 month fixed term contract

The Fixed Term Business Analyst will join the Share Plans team for 12 months, based on a hybrid basis from our stunning city centre office in Leeds.

You will work closely with the business to provide high quality business analysis and requirements for organisational change, projects and enhancements, in order to support the business in the delivery of high-quality project outcomes.

As part of the role you will lead workshops with the business to define the Target Operating Model, including documenting processes, procedures, defining roles and responsibilities, reviewing residual risks/controls and documenting business requirements for any tech changes that may be required.

Seniority level: Entry level

Employment type: Full-time

Job function: Consulting

Industries: Operations Consulting

Benefits

• 26 days annual leave, plus a wellbeing day, a volunteer day and bank holidays
• Health, wellbeing and lifestyle rewards, including an Employee Assistance Programme, discounts on retail and socialising, travel and technology, cycle2work scheme and gym and fitness subscriptions
• Employee recognition programme
• Company pension scheme
• Medical insurance
• Life assurance
• Paid maternity, paternity, adoption leave and shared parental leave

What You Need

• At least 2 years demonstrable experience as a Business Analyst, preferably within Financial Services
• Exceptional verbal and written communication skills, with the ability to listen and disseminate and articulate information effectively
• An ability to build and maintain positive working relationships with a variety of stakeholders at all levels
• Strong analytical and problem‑solving skills, with the ability to see the bigger picture
• Great facilitation and presentation skills
• Excellent organisational and planning skills, with an ability to think and work independently and autonomously
• A personable and professional manner with strong business and commercial awareness, a client‑focused attitude and an exceptional customer service ethic
• The confidence to challenge professionally at all levels of the business whilst influencing outcomes
• In‑depth knowledge and understanding of processes and Share Plans would be advantageous
• An exceptional ability to apply practical thinking and use data to solve business problems
• Proficient knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint

Day To Day, You Will

• Detail every process within Share Plans, reviewing and dissecting As‑Is process and establishing the necessary changes required to ensure optimal To‑Be processes are defined
• Prepare comprehensive business requirements documents that meet the needs of business stakeholders and achieve operational best practice
• Directly analyse and discuss targeted business requirements that are fit for purpose
• Define and manage the plan to ensure deliverables are completed within agreed timescales and are in accordance with agreed client specifications
• Diligently follow‑up on any outstanding issues with business users to ensure that the project and change initiatives are closed out promptly
• Actively support Technical Analysts in the completion of technical specifications and participate in solution design
• Support the solution implementation to ensure it reflects all the agreed requirements and supports defect management, including any change requests that may emerge
• Provide input into the development of training needs, procedures and business readiness plans to ensure smooth implementation
• Manage post‑implementation support to minimise disruption to the business
• Review team working practices and procedures to identify opportunities to improve quality and productivity
• Drive business improvements through visibility of ongoing quality issues and initiatives
• Identify risks, issues, assumptions and dependencies with mitigating actions where applicable

The above list of key accountabilities is not an exhaustive list and may change from time to time based on business needs.

About MUFG Pension & Market Services

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets safely, securely and responsibly.

Through our two businesses, MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose‑built solutions and modern technology platforms that deliver world‑class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

Our MUFG Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, employee share plans, and digital and print communications. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe.

Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market‑leading digital technology provided by our Technology division.

MUFG Pension & Market Services is building a dynamic, client‑focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.