Branch Manager

Independent Builders Merchant Group; Aylesbury; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading building materials company is looking for a Branch Manager for their Aylesbury location. This role offers a chance to lead a team, ensure exceptional customer service, and manage all branch operations. Candidates should have strong leadership qualities and a passion for developing others. The position offers a competitive salary, career progression opportunities, and a supportive work environment.

Benefits

Competitive salary

Bonus scheme

Pension scheme

Paid holidays

Staff discount on building materials

Employee assistance program

Training and career development opportunities

Branded Uniform

Qualifications

• Proven experience in a management role within retail or related industry.
• Excellent communication and interpersonal skills.
• Strong track record in customer service and team development.

Responsibilities

• Lead and motivate your team to achieve branch targets.
• Maintain high standards of customer service daily.
• Manage operations including sales, stock, and health and safety.
• Develop a business plan to support strategic goals.

Skills

Leadership

Customer Service Focus

Team Motivation

Self-motivation

Job description

Join our team at Grant & Stone Electrical, a respected independent builder’s merchant serving the Southeast since 1987. With a commitment to quality products and exceptional customer service, we are part of the Independent Builders Merchant Group (IBMG), the largest independent merchant group in the South of England.

We’re looking for a reliable Branch Manager to join our Aylesbury Branch. This is a key role in ensuring our branch continues to deliver excellent service to both trade and retail customers.

The Role

This is a fantastic opportunity for an experienced professional to take full ownership of a branch and build on our success. Over the years we maintain our close-knit, family culture, and we want a manager who will champion this while driving the business forward.

As the Branch Manager, you will be the driving force behind the Aylesbury branch. This is not just a management role; it's a chance to truly lead and inspire a team. You will have the freedom and support to manage your branch as if it were your own business.

Your key accountabilities will include:

• Leading, coaching, and motivating your team to achieve and exceed branch targets.
• Building strong relationships with our customers and suppliers.
• Ensuring the highest standards of customer service are met every day.
• Managing all aspects of the branch's operations, including sales, stock, and health and safety.
• Developing and maintaining a branch business plan to support our strategic goals.

What we’re looking for:

• A natural leader with a passion for developing and training people.
• Excellent communication skills and a strong customer service focus.
• Someone who is self‑motivated, honest, and reliable.
• The drive to grow a business and the passion to be rewarded for that success.

What we offer:

• A competitive salary with a highly rewarding, bonus scheme. We believe in sharing our success with the people who make it happen.
• A clear path for career progression and ongoing training to help you grow.
• The chance to work with a business that values its local and family‑oriented culture.
• A supportive working environment where your contributions are recognised and valued.

The Hours

Week:1 Monday to Friday 07:00 - 17:15

Week:2 Monday to Friday 07:00-17:15 Saturday 08:00 -12:00

If you are a talented and ambitious professional ready to take the next step in your career and put your stamp on a business, we want to hear from you.

Apply now to become the next leader of our Aylesbury team.

The Rewards

At IBMG, we value our employees and offer a supportive work environment that fosters growth and development. By joining our team, you will have access to training opportunities, career advancement prospects, and a range of benefits:

• Competitive salary with
• Pension scheme and paid holidays
• Supportive team and positive work environment
• Career development and training
• Staff discount on building materials
• Employee assistance program
• Perks Membership (Discounts available in a variety of retailers)
• Branded Uniform

If you are looking for an exciting opportunity to contribute your skills and be part of a dynamic team at Grant & Stone Electrical apply now for the Branch Manager position. Join us in our mission to deliver excellence in the Builders Merchant Sector.