Branch Assistant: Growth, Learning & Customer Impact

Rexel Energy Solutions; Fort William; On-site; GBP 20,000 - 24,000; Full time

Job summary

A global leader in electrical wholesale is seeking a motivated Branch Assistant to join their team in Fort William. This entry-level full-time position involves providing excellent customer service, managing stock, and assisting with sales administration. Ideal candidates will possess strong communication skills and a customer-first mindset, with opportunities for learning and development in a supportive environment.

Benefits

Gainshare bonus scheme

33 days annual leave

Free virtual GP service

Staff discounts

Qualifications

• No specific formal qualifications required; behaviours prioritized.
• Successful candidates should be collaborative, accountable, and customer-focused.

Responsibilities

• Provide excellent service to customers over the phone and face-to-face.
• Handle stock management tasks including order processing and stock control.
• Serve customers efficiently at the Trade Counter.
• Make sales calls and assist with internal sales.
• Raise quotations and process customer orders.
• Assist with warehouse duties including loading/unloading delivery vans.

Skills

Strong communication skills

Motivation to take on new challenges

Good organisational skills

Customer-first mindset

Job description

A global leader in electrical wholesale is seeking a motivated Branch Assistant to join their team in Fort William. This entry-level full-time position involves providing excellent customer service, managing stock, and assisting with sales administration. Ideal candidates will possess strong communication skills and a customer-first mindset, with opportunities for learning and development in a supportive environment.