Branch Administrator: Service & Scheduling Specialist

Stannah Group; Bristol; On-site; GBP 25,000 - 30,000; Full time

Job summary

A family-owned manufacturing company in Bristol is seeking a Branch Administrator to provide comprehensive administrative support. The ideal candidate will have previous experience in a busy office environment and demonstrate proficiency in Microsoft Office. This role involves liaising with customers and maintaining health and safety compliance while working collaboratively across teams. Benefits include a market-aligned salary, profit share, and generous holiday entitlements.

Benefits

Market Aligned Salary

Profit Share Bonus Scheme

25 days holiday

Pension Scheme

SimplyHealth Cash Plan

Life Assurance Scheme

Employee Assistance Programme

Free parking

Qualifications

• Previous experience in a busy administrative role.
• Excellent planning, prioritisation, and organisational skills.
• Proficiency in Microsoft Office and strong data interpretation skills.
• Strong interpersonal and communication abilities.
• Comfortable working under pressure.

Responsibilities

• Provide full administrative support to the branch and service team.
• Maintain strong communication with both internal and external stakeholders.
• Raise and check invoices, handle customer records, and perform general office duties.
• Take customer calls and deal with their queries.
• Schedule planned maintenance and liaise directly with customers.
• Promote and ensure Health & Safety compliance.

Skills

Planning and organizing

Interpersonal skills

Communication skills

Proficiency in Microsoft Office

Job description

A family-owned manufacturing company in Bristol is seeking a Branch Administrator to provide comprehensive administrative support. The ideal candidate will have previous experience in a busy office environment and demonstrate proficiency in Microsoft Office. This role involves liaising with customers and maintaining health and safety compliance while working collaboratively across teams. Benefits include a market-aligned salary, profit share, and generous holiday entitlements.