Box Office & Ticketing Coordinator

Edinburgh International Festival; City of Edinburgh; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent arts organization in Edinburgh is seeking a dedicated Ticketing Administrator to deliver efficient box office services for both internal departments and external stakeholders. The ideal candidate will exhibit excellent communication skills and a high level of attention to detail, handling requests and assisting with event ticketing during peak times. This role emphasizes diversity and inclusivity, welcoming applications from all backgrounds. The closing date for applications is Monday 5 January 2026, at 9.00am.

Qualifications

• Experience in administering ticketing services is preferred.
• Ability to manage high volumes of applications and requests.
• Experience in customer service or related fields.

Responsibilities

• Deliver an efficient and well-organized box office service.
• Facilitate ticketing requests for internal and external stakeholders.
• Manage various ticketing hold allocations.

Skills

Excellent communication skills

Attention to detail

Job description

A prominent arts organization in Edinburgh is seeking a dedicated Ticketing Administrator to deliver efficient box office services for both internal departments and external stakeholders. The ideal candidate will exhibit excellent communication skills and a high level of attention to detail, handling requests and assisting with event ticketing during peak times. This role emphasizes diversity and inclusivity, welcoming applications from all backgrounds. The closing date for applications is Monday 5 January 2026, at 9.00am.