BIT Technician

The Brink’s Company; Holytown, Glasgow; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading security solutions provider is looking for a Technician based in Holytown, Scotland to join their IMAC Team. This permanent, full-time position involves installing and uplifting lobby ATMs, maintaining bespoke ATM branding, and ensuring accurate record-keeping. The ideal candidate excels in electrical and mechanical fault-finding and has excellent customer service skills. A flexible approach to travel and working hours is essential as the role may require overnight stays.

Qualifications

• Strong electrical and mechanical fault-finding skills.
• Ability to keep accurate records and manage time effectively.
• Clean driving licence required.

Responsibilities

• Install and uplift lobby ATMs according to SOPs.
• Prepare and stage ATMs for redeployment.
• Communicate effectively with internal departments.

Skills

Electrical fault-finding skills

Mechanical fault-finding skills

Good IT skills

Excellent customer service skills

Job description

Overview

A position has become available within the IMAC Team - Branding and Installs for a Technician to be based in Glasgow. This is a permanent full-time role working 40 hours over 5 days a week.

As a BIT Technician you will be expected to install and uplift all variants of lobby ATMs in line with SOPs and weekly updated schedules. You will also be preparing/staging your own ATMs by way of loading full software, refurbishing, configuring, testing and re‑branding of uplifted ATMs, so that they are ready to redeploy.

As well as attending installs and uplifts for machines you will be responsible for maintaining and installing bespoke ATM branding on the estate of ATMs across the UK.

The right candidate will need to communicate effectively with various internal departments; this is a customer‑facing role, so excellent customer service skills will be required.

You will also be able to demonstrate accurate record keeping and time management, the ability to follow procedures, keep up to date stock records and usage.

You should be comfortable working alone as well as being able to work as a team to complete tasks. A flexible approach to work, working hours and UK travel and overnight stays to meet the business needs may be required.

Candidates with prior knowledge of ATMs and how to utilise internal programmes would be preferred.

Qualifications

• Strong electrical / mechanical fault‑finding skills.
• A very good work ethic to fit in with a hard‑working team.
• Good IT skills.
• Clean driving licence.
• Ability to think on their feet and be adaptable to different situations.
• Be able to work alone for long periods of time.