Billing & Collections Manager (B2C & Automation)

Unihomes; Sheffield; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

A rapidly growing tech business in Sheffield is seeking a Billing & Collections Manager to take ownership of high-volume B2C billing processes. You'll manage collections, drive automation projects, and support financial reporting. Ideal candidates will have over 3 years of experience in similar roles, strong process optimisation abilities, and excellent communication skills. This position offers a competitive salary and is office-based with hybrid options.

Benefits

Complimentary breakfast

Enhanced pension scheme

Healthcare scheme

Company social events

Employee assistance programme

Qualifications

• Proven experience managing B2C billing processes.
• High organisation and detail-oriented.
• Ability to work under pressure and to deadlines.

Responsibilities

• Manage the billing and collections process.
• Monitor debt collection performance to reduce aged debt.
• Drive process improvements and automation projects.

Skills

Strong process optimisation skills

Excellent communication

Analytical skills

Advanced Microsoft Excel skills

Negotiation and conflict resolution

Attention to detail

Education

Minimum of 3 years in a similar role

Tools

Sage Intacct

Salesforce

GoCardless

Stripe

Job description

A rapidly growing tech business in Sheffield is seeking a Billing & Collections Manager to take ownership of high-volume B2C billing processes. You'll manage collections, drive automation projects, and support financial reporting. Ideal candidates will have over 3 years of experience in similar roles, strong process optimisation abilities, and excellent communication skills. This position offers a competitive salary and is office-based with hybrid options.