Bilingual Welsh Education MIS Success Specialist

Bromcom Computers Plc; Bromley; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading MIS provider is seeking a Customer Success Manager to support Welsh schools and local authorities. The role demands expertise in the Welsh education system and involves delivering 1-2-1 support, training, and consultancy to ensure compliance with government requirements. Ideal candidates should be self-motivated and possess excellent communication skills, with the ability to adapt as software progresses. A passion for helping educational institutions in a bilingual context is also essential.

Qualifications

• Strong knowledge of the Welsh education system, including curriculum and statutory reporting requirements.
• Experience with Education Management Information Systems (MIS).
• Excellent communication and presentation skills.

Responsibilities

• Act as a Customer Success Manager for Welsh schools and local authorities.
• Provide specialist advice and consultancy aligned with Welsh Government requirements.
• Conduct health checks and proactive investigations for Welsh requirements.

Skills

Knowledge of the Welsh education system

Education MIS exposure

Excellent communication skills

Ability to adapt to software changes

Self-organised

Excellent people skills

Job description

A leading MIS provider is seeking a Customer Success Manager to support Welsh schools and local authorities. The role demands expertise in the Welsh education system and involves delivering 1-2-1 support, training, and consultancy to ensure compliance with government requirements. Ideal candidates should be self-motivated and possess excellent communication skills, with the ability to adapt as software progresses. A passion for helping educational institutions in a bilingual context is also essential.