Bicycle Mechanic

Recyke y’bike Ltd.; Chester; On-site; GBP 14,000; Full time

Job summary

A community-focused charity cycle shop is seeking a qualified mechanic in Chester le Street. You will be responsible for servicing and repairing customer bikes, refurbishing donated bikes, and engaging with community outreach projects. Ideal candidates will hold a Cytech Level 2 certification or equivalent and possess strong communication skills. The role offers a 35-hour work week, competitive salary, holidays, and ongoing professional development support. This is an opportunity to contribute to a meaningful cause while developing your skills.

Benefits

33 days holiday including bank holidays

Christmas shutdown

Staff discounts

Ongoing CPD support

Uniform provided

Qualifications

• Qualified or time served mechanic, ideally with Cytech Level 2 or equivalent.
• Excellent verbal and written communication skills.
• Experience in a workshop environment, confident with customer bikes.
• Self-motivated and capable of managing workload effectively.
• Experience with Citrus Lime POS system is a plus.

Responsibilities

• Provide excellent customer service in sales and workshop.
• Service and repair customer bikes to a high standard.
• Refurbish donated bikes for sale or giveaway.
• Participate in outreach projects and bike maintenance training.
• Assist shop manager with social media content creation.

Skills

Customer service

Communication

Bicycle repair

Workshop experience

Education

Cytech Level 2 or equivalent

Tools

Citrus Lime POS

Job description

Recyke y’Bike is a charity based in the North East specialising in taking donated bikes and refurbishing them for sale or to give away to community members in need. We also offer customer servicing and repairs, mechanics training and outreach programmes across the North East. In a really exciting time to join the organisation we have just launched a complete rebrand, including a new website and launched our new strategy up to 2028.

We operate 2 shops in Byker and Chester le Street. We are currently recruiting for a Full time (or two part time) mechanic to work in the Chester le Street shop.

About the role:

• You will work 35 hours a week, with the shop being open to the public 0900-1660 Tues-Thurs and 1000-1600 on Saturday. You may be asked to work some events outside of these hours occasionally.
• You will deal with customers both sales and workshop providing excellent customer service, service and repair customer bikes to a high standard, refurbish and second check donated bikes for sale and to be given away, you will complete outreach projects both in store and off site such as bike maintenance training sessions, Dr Bike sessions and working with local schools and partners.
• We operate with Citrus Lime till systems and workshop diaries.
• You will keep on top of communications internally and externally via phone, email and other digital platforms.
• You will be expected to work with the Shop Manager to assist with social media content creation and communications

About you:

• You will be a qualified or time served mechanic ideally with Cytech Level 2 or equivalent. We will support with training and CPD for those looking to progress skills and knowledge.
• You will be an excellent communicator both verbally and in writing.
• You will have experience of a workshop environment and be confident working on customer bikes and communicating with them about service work.
• You must be self motivated and be able to manage and plan workload effectively whilst balancing the retail and outreach aspects of the role.
• Ideally you would have experience of Citrus Lime POS system or similar workshop scheduling software, but this is not essential.

About the package:

• 35 hour week, Tues-Sat
• £13.21 per hour (Just over £24k pa. With a pay review in April each year)
• 33 days holiday including bank holidays
• Christmas shutdown so no working between Christmas and New Year
• Staff discount (Trade price on all new products, 20% off recycled parts/bikes)
• Support with ongoing CPD. We have supported all of our mechanics to achieve Cytech Level 3 and some to continue onto Cytech E Bike
• Uniform Provided

For more information or for a confidential, informal chat please contact [e-mail]

To apply please submit a CV and covering letter to: [e-mail]

Closing date Monday 12th January at 0900.