BI Analyst

Trip Group; London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading global travel service provider in London is looking for a Data Analyst to deliver high-quality data products and insights. You will collaborate with diverse teams to drive business goals and need proficiency in SQL and at least one scripting language. The ideal candidate has a strong analytical background, preferably with a degree in Mathematics or related fields, and fluency in Mandarin. This role offers opportunities for career growth within a dynamic, inclusive company culture.

Benefits

Flexible work arrangement

Learning opportunities

Company-sponsored events

Qualifications

• 1-3 years of data analysis experience.
• Ability to extract insights from large datasets.
• Strong self-motivation and quick learning ability.

Responsibilities

• Fulfill daily data requests accurately and timely.
• Design and build reporting dashboards.
• Identify business issues and provide recommendations.

Skills

Data analysis

SQL proficiency

Scripting (Python)

Logical thinking

Communication skills

Teamwork

Fluent Mandarin Chinese

Education

Bachelor's or Master's degree in relevant field

Job description

Overview

Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

In this Role, you’ll

• Fulfill daily data requests from partners in a timely and accurate manner and ensure high-quality delivery of data products, including reports, dashboards, and ad-hoc analyses.
• Design and build effective data indicator systems and reporting dashboards.
• Develop a deep understanding of business models and key business drivers; proactively identify and diagnose business issues to provide data-driven solutions and recommendations.
• Conduct thematic analyses on key areas such as user behavior, product features, and operational metrics. Drive the implementation of analytical insights into business strategies and operations.
• Collaborate with product and other teams to promote the achievement of business goals.

What you`ll Need to Succeed

• Bachelor's or Master's degree in Mathematics, Statistics, Econometrics, Computer Science, or a related field.
• 1-3 years of data analysis experience with proficiency in SQL and at least one scripting language (e.g., Python).
• Strong sensitivity to data and excellent logical thinking. Ability to extract key insights from massive datasets and provide actionable business recommendations.
• Strong self-motivation, quick learning ability, and excellent communication and teamwork skills, coupled with the ability to work independently.
• Have a fluent level of Mandarin Chinese

Why Trip.com Group

We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.

What’s more?

• Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
• Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
• We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
• We encourage flexible work arrangement
• Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Find out more job opportunities at https://careers.trip.com